Aniya Outley
Rancho Palos Verdes,CA
Summary
Proactive and caring worker with 3 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Raising Cane's Restaurants
10.2023 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Daycare Worker
YMCA Child Development Center
06.2023 - 12.2024
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Meticulously sanitized toys and play equipment.
- Distributed food, napkins, and beverages in preparation for snack time.
- Managed daily routines efficiently while ensuring smooth transitions between activities for minimal disruption in the daycare setting.
- Increased parent satisfaction with regular communication about their child''s progress and daily experiences.
- Maintained compliance with all state licensing requirements and daycare policies to ensure a safe, secure environment for children under care.
- Developed strong relationships with parents through open communication channels and ongoing collaboration on their child''s care plan requirements.
Education
No Degree - Nursing
El Camino College
Torrance, CASkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Guest services
- Time management
- Multitasking and organization
- Adaptability and flexibility
- Conflict resolution
- Issue escalation
Timeline
Customer Service Cashier
Raising Cane's Restaurants
10.2023 - Current
Daycare Worker
YMCA Child Development Center
06.2023 - 12.2024
No Degree - Nursing
El Camino College
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