Aniya Walker
Chicago,IL
Summary
Results driven Assistant Manager & Team Member with 6+ years of experience and a proven track record of growth from team member to leadership. Highly people focused, with a strong ability to motivate, coach, and develop high performing teams. Known for fostering a positive, productive work environment while consistently driving performance and customer satisfaction. I'm very passionate about helping others reach their full potential and contributing to overall business success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Cinemark
Melrose Park, IL
10.2022 - 03.2026
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Trained and mentored team members on customer service excellence and operational efficiency.
- Assisted in inventory management, optimizing stock levels to reduce waste and improve profitability.
- Implemented new scheduling system, enhancing staff productivity and reducing labor costs.
- Resolved customer complaints efficiently, enhancing overall guest satisfaction and loyalty initiatives.
Team Member
Cinemark
Melrose Park, IL
06.2020 - 10.2022
- Provided excellent customer service, ensuring a positive experience for all guests.
- Operated cash register efficiently, handling transactions with accuracy and speed.
- Collaborated with team members to maintain cleanliness and organization of the theater environment.
- Assisted in preparing and serving concessions, adhering to food safety standards.
Education
High School Diploma -
Freeport High School
Freeport, IL05-2022
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Team motivation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Manager of the Month by reaching company's goal with team member's by 98% with efficiency.
Certification
- Certified Food Handler
Timeline
Assistant Manager
Cinemark
10.2022 - 03.2026
Team Member
Cinemark
06.2020 - 10.2022
High School Diploma -
Freeport High School