Aniya Williams
Cypress,TX
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Sam's Club
07.2022 - 07.2023
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Waitress
Chicago Bar & Grill
01.2022 - 07.2022
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Cashier
LGC Hospitality
10.2020 - 01.2021
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Customer Service Representative
AmeriCorps
02.2020 - 01.2021
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Associate of Science - Veterinary Technology
Lonestar College
Houston, TX12.2025
Skills
- Regulatory Compliance
- Team Collaboration
- Clerical Support
- Agile
Timeline
Customer Service Associate
Sam's Club
07.2022 - 07.2023
Waitress
Chicago Bar & Grill
01.2022 - 07.2022
Cashier
LGC Hospitality
10.2020 - 01.2021
Customer Service Representative
AmeriCorps
02.2020 - 01.2021
Associate of Science - Veterinary Technology
Lonestar College