Aniyah Anderson
620 W. 31st Street,DE
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
5
5
years of professional experience
Work History
Store Manager
Journeys
Wilmington, DE
08.2024 - 10.2025
- Managed daily store operations and ensured compliance with company policies.
- Trained and supervised sales associates in customer service techniques.
- Organized merchandising displays to enhance product visibility and appeal.
- Conducted inventory checks and maintained accurate stock levels.
- Resolved customer inquiries and complaints effectively and promptly.
- Monitored sales performance to identify trends and improve strategies.
- Recruited, trained and supervised new employees.
- Coordinated staff schedules to optimize coverage during peak hours.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Medical Assistant/Receptionist
DelCare Health Solutions
Wilmington, DE
04.2023 - 08.2024
- Provided support with front desk duties such as checking in patients, collecting copayments and deductibles, answering phones.
- Provided assistance to clinicians during exams when needed.
- Assisted with preparing exam rooms for patient visits and maintained cleanliness throughout the office.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Coordinated communication between patients and medical staff for seamless service.
- Educated patients on services, procedures, and follow-up care requirements clearly.
- Maintained confidentiality of patient information according to HIPAA guidelines.
- Routed laboratory or diagnostic results to appropriate staff.
Customer Service Cashier
Macy's
Wilmington, DE
12.2020 - 02.2023
- Processed customer transactions efficiently at point of sale.
- Assisted customers with inquiries and product information.
- Developed rapport with customers to enhance shopping experience.
- Collected credit card and cash payments to complete transactions for customer orders.
- Resolved customer complaints in a professional manner.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Balanced cash drawers at the end of each shift.
Education
Some College (No Degree) - Medical Assistant
Delaware Technical Community College
DESkills
- Inventory management
- Sales performance analysis
- Cash handling
- Employee training
- Bank deposit
- Staff training
- Patient scheduling
- Front desk operations
- Patient care
- Clinical assistance
- Medical terminology
- Electronic health records
- Preparing specimens and samples
- Vital signs and examinations
- Problem solving
Timeline
Store Manager
Journeys
08.2024 - 10.2025
Medical Assistant/Receptionist
DelCare Health Solutions
04.2023 - 08.2024
Customer Service Cashier
Macy's
12.2020 - 02.2023
Some College (No Degree) - Medical Assistant
Delaware Technical Community College