Aniyah Bates-Davis
Toledo,Ohio
Summary
Dynamic Program Coordinator with proven success at Community Life Center of Rockford. Skilled in team collaboration, program coordination, and stakeholder engagement. Leveraged leadership and technical skills to improve operational efficiency and customer satisfaction. Strong communicator with a goal-oriented approach to driving program success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Program Coordinator
Community Life Center of Rockford
Rockford, USA
03.2022 - 06.2024
- Coordinated community programs by recruiting volunteers, organizing events, and managing logistics to ensure smooth execution
- Developed and distributed promotional materials, including flyers, brochures, and website content, to raise awareness and drive engagement
- Analyzed program outcomes, identified areas for improvement, and implemented strategies to enhance performance
- Built and maintained relationships with stakeholders to facilitate successful program implementation
Drive-Thru Team Member
Chick-Fil-A
Toledo, USA
08.2023 - 09.2023
- Delivered exceptional customer service in a fast-paced drive-thru environment, ensuring quick and accurate order processing
- Resolved customer inquiries and complaints promptly, enhancing customer satisfaction and loyalty
- Worked collaboratively with team members to meet and exceed daily service goals
- Assisted in maintaining a clean and organized work environment, adhering to health and safety standards
Assistant Manager
Community Life Center of Rockford
Rockford, USA
01.2022 - 03.2022
- Managed daily operations, resolving customer issues and maintaining high standards of service
- Coached and mentored new employees, ensuring they adhered to company policies and delivered excellent customer experiences
- Stepped into roles as needed, providing operational support to staff and maintaining efficient business operations
- Organized workshops and training sessions, fostering team development and program effectiveness
Education
Bachelor of Science - Health Sciences
The University of Toledo
Toledo, OH05-2028
Diploma -
Roy C Start High school
Toledo, OH05.2024
Skills
- Customer Service
- Team Collaboration
- Time Management
- Conflict Resolution
- Leadership & Mentoring
- Program Coordination
- Communication & Interpersonal Skills
- Computer Proficiency (MS Office, Google Suite)
- Goal-Oriented & Self-Motivated
Certification
- Ohio Means Job Certification-Completed comprehensive training in job search strategies, resume building, interview preparation, and career development tools through the Ohio Means Jobs programs.
Extracurricular Activities
Volunteer Work, Contributed time and skills to community-based initiatives, including organizing local events and supporting fundraising efforts.
Timeline
Drive-Thru Team Member
Chick-Fil-A
08.2023 - 09.2023
Program Coordinator
Community Life Center of Rockford
03.2022 - 06.2024
Assistant Manager
Community Life Center of Rockford
01.2022 - 03.2022
Bachelor of Science - Health Sciences
The University of Toledo
Diploma -
Roy C Start High school
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