Aniyah Blaylock
Newark,DE
Summary
To gain employment with a company or institution that offers me a consistently positive atmosphere to learn and implement new technologies for the betterment of the organization. To enhance my professional skills in a dynamic and stable workplace.
Overview
7
7
years of professional experience
Work History
Food Service Assistant
ChristianaCare
07.2024 - Current
- Enhanced patient satisfaction by providing friendly and efficient service during meal times.
- Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
- Supported company growth by consistently meeting or exceeding performance targets within the department.
- Delivered entrees and platters of food to patrons in support of kitchen staff.
- Maintain clean and organized workspace, contributing to pleasant environment for customers and staff.
Customer Service Associate
Wawa
08.2022 - 08.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
Package Handler
UPS
12.2021 - 07.2022
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
Food Service Worker Host
Thomas Jefferson University Hospital
12.2019 - 11.2021
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Home Health Aide
Always Best Care
10.2019 - 12.2020
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Provided mobility assistance such as walking and regular exercising.
Crew Member
Chipotle Mexican Grill
10.2017 - 09.2019
- Worked front counter and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
Business Administration And Management
Delaware Technical Community College
DE12-2026
High School Diploma -
Philadelphia Military Academy
Philadelphia, PA05-2019
Skills
- Positive attitude
- Time management
- Attention to detail
- Customer service
- Fast learner
- Teamwork and collaboration
Cleaning Business
Niy’s Cleaning
Timeline
Food Service Assistant
ChristianaCare
07.2024 - Current
Customer Service Associate
Wawa
08.2022 - 08.2024
Package Handler
UPS
12.2021 - 07.2022
Food Service Worker Host
Thomas Jefferson University Hospital
12.2019 - 11.2021
Home Health Aide
Always Best Care
10.2019 - 12.2020
Crew Member
Chipotle Mexican Grill
10.2017 - 09.2019
Business Administration And Management
Delaware Technical Community College
High School Diploma -
Philadelphia Military Academy
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