Aniyah Dent
Columbus,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Production Worker
Koch Foods
Pine Mountain, GA
06.2023 - Current
- Oversaw inventory and counts and performed periodic spot checks to verify outgoing orders.
- Identified defective parts or components and removed them from production line.
- Adhered strictly to established guidelines and procedures while performing duties.
Consultant
Hi-Beauty Hair Store
Columbus, GA
08.2022 - 05.2023
- Recommended hair styles to compliment clients' facial features and coloring.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Greeted customers upon arrival and consulted with them regarding services offered in the salon.
Kitchen Crew Trainer
Taco Bell
Columbus, GA
03.2022 - 08.2022
- Obtained and organized manuals, guides and visual materials for development and training purposes.
- Organized employee schedules including shifts, vacations, holidays.
- Monitored, evaluated and recorded training activities or program effectiveness.
Quality Engineer
PathTec
Columbus, GA
02.2021 - 08.2021
- Finished projects on time and within budget.
- Demonstrated strong knowledge of company standards and protocols during inspections.
- Participated in continuous improvement initiatives by identifying opportunities for process optimization based on best practices from industry standards.
Customer Service Representative
Global Call Center Solutions
Columbus, GA
03.2020 - 01.2021
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Improved customer service wait times to mitigate complaints.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
High School Diploma -
Chattahoochee County High School
Cusseta, GA05.2016
Skills
- Inbound and Outbound Calling
- Data Collection
- Scheduling
- Data Entry
- Product Knowledge
Timeline
Production Worker
Koch Foods
06.2023 - Current
Consultant
Hi-Beauty Hair Store
08.2022 - 05.2023
Kitchen Crew Trainer
Taco Bell
03.2022 - 08.2022
Quality Engineer
PathTec
02.2021 - 08.2021
Customer Service Representative
Global Call Center Solutions
03.2020 - 01.2021
High School Diploma -
Chattahoochee County High School