Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aniyah Dubose

West Orange,New Jersey

Summary

Reliable and customer-focused professional with over 5 years of combined experience in front desk security, receptionist, and delivery driving. Proven ability to manage front-line operations with a focus on safety, organization, and exceptional customer service. Skilled in monitoring premises handling administrative task, managing visitor flow and ensuring timely and accurate deliveries. Strong communicator with a calm professional demeanor and the ability to multitask effectively in high-traffic environments. Dedicated to maintaining safety, efficiency, and positive client relations in every role.

Overview

6
6
years of professional experience

Work History

Uber Partner

Uber
02.2024 - Current
  • Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
  • Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
  • Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
  • Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
  • Provided safe transportation for passengers, adhering to traffic laws and regulations.
  • Maintained a high driver rating through excellent communication and navigational skills.

Delivery Driver

Amazon
04.2023 - 03.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Verified accuracy of all deliveries against order forms.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.

Front Desk Receptionist

Allied Universal Security Services
01.2021 - 02.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.

Front Desk Security Officer

Prudential Life Insurance
03.2019 - 01.2021
  • Assisted in emergency situations by following established protocols, ensuring the safety of all individuals on the property.
  • Prevented potential thefts or vandalism by identifying suspicious activity and taking appropriate action as per company guidelines.
  • Maintained a safe environment for employees and visitors by regularly patrolling the premises and addressing potential security concerns.
  • Completed detailed incident reports after any security-related events, ensuring accurate documentation for future reference or insurance claims purposes.
  • Contributed to a positive workplace atmosphere by professionally greeting guests, answering inquiries, and providing assistance when needed.
  • Exhibited strong decision-making skills during critical incidents, effectively coordinating responses among team members to resolve issues quickly.
  • Supported law enforcement officers during investigations, providing detailed information about incidents that occurred onsite.
  • Demonstrated vigilance in maintaining confidentiality with sensitive information, adhering to company policies regarding privacy protection.

Education

West Side High School
Newark, NJ

Skills

  • Flexibility
  • Punctuality
  • Cleanliness
  • Situational awareness
  • Driving safety
  • Time management
  • Customer engagement
  • Customer service
  • Attention to detail
  • Listening skills
  • Telephone etiquette
  • Data entry
  • Problem-solving skills
  • Team collaboration

Timeline

Uber Partner

Uber
02.2024 - Current

Delivery Driver

Amazon
04.2023 - 03.2024

Front Desk Receptionist

Allied Universal Security Services
01.2021 - 02.2023

Front Desk Security Officer

Prudential Life Insurance
03.2019 - 01.2021

West Side High School

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