Aniyah King

• Supported clients with significant damage due to wind, hailstorm, and water.
• Review policy coverage, contents, field adjuster inspection reports and photos.
• Draft reports, complete supplements from external and internal contractors, and submit payments. Weekly contact with insured, claim investigation, determination, damage assessment and oversee claims to completion.
• Investigated properties, classified damages and created estimates outlining repair costs.

• Ensure team compliance with guidelines and standards.
• Monitor team performance, and provide feedback for continuous improvement.
• Drive membership enrollments by engaging travelers and educating them about the benefits of using CLEAR, as well as supporting other team members in reaching their enrollment goals in a timely manner, escalating needs as required.
• Consistently demonstrating adherence to security procedures by validating airline documents, verifying CLEAR member traveler identification and following documented security protocols.

• Welcomed patients to the facility while verifying personal, medical, and insurance details.
• Registered patients by inputting information and verifying demographic accuracy.
• Collected insurance data, validated coverage details, and addressed discrepancies with providers.
• Upheld confidentiality standards while ensuring compliance with HIPAA regulations.

• Assist patients with completing forms, ensuring all required information is provided for proper billing and treatment.

• Handle inquiries from patients regarding billing, insurance, or appointment information.

• Prepare and maintain patient charts, ensuring all required documentation is complete and filed accurately.

• Provide administrative support to healthcare providers and management as needed.

• Oversee and improve operational workflows, ensuring timely and efficient execution of daily activities.
• Provide services to eliminate customer pest problems, using provided tools and training to solve problems, to ensure customer satisfaction.
• Analyze operational data to identify areas for improvement, and implement solutions to increase productivity and reduce costs.

• Monitor key performance indicators (KPIs), and generate reports to track operational performance and suggest improvements.

• Coordinate with field technicians for estimates and appointment scheduling.