Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aniyah Peoples

Pascagoula,MS

Summary

Proven Customer Service Representative at Alorica, adept in consultative sales and data entry, significantly enhancing customer satisfaction through expert resolution of complaints and insightful feedback analysis. Excels in both inbound and outbound calling, showcasing a unique blend of technical proficiency and exceptional interpersonal skills to elevate the customer experience.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Alorica
Mobile, AL
12.2023 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Education

High School Diploma -

Pascagoula High School
Pascagoula, MS
12-2023

Skills

  • Consultative Sales
  • Data Entry
  • Data Collection
  • Inbound and Outbound Calling
  • Account updating

Timeline

Customer Service Representative

Alorica
12.2023 - Current

High School Diploma -

Pascagoula High School
Aniyah Peoples