Resourceful customer service professional with a strong background in collaboration and training. Experienced in resolving inquiries effectively and managing transactions accurately. Committed to fostering a positive team environment and delivering exceptional customer experiences.
Work History
Customer Service Representative
1 Year 5 Months
Tippacanoe Creamery | 03.2025 - 08.2026
Assisted customers with inquiries and resolved issues efficiently.
Processed orders and managed transactions accurately at point of sale.
Maintained product knowledge to provide effective recommendations to customers.
Collaborated with team members to ensure smooth daily operations.
Trained new staff on customer service protocols and best practices.
Managed inventory levels, restocking items as necessary to meet demand.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
High School Diploma
Frank W. Springstead High School | Spring Hill, FL | 05.2026
Completed AP course in Human Geography, Psychology, History, Capstone Research and Seminar.
Graduated with the IB diploma
4.0 GPA
Ranked in Top 10% of class
Elected to Student Representative for all four years of high school
Elected Captain of the competitive and sideline cheer team