Aniyah Phillips
Stephenville
Summary
Dynamic and dedicated professional with experience at Cava Grill, Fair park Health rehabilitation.Excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through effective multitasking and attention to detail. Committed to maintaining hygiene standards and improving team productivity in fast-paced environments. Strong communicator with a focus on performance improvement.
Developed strong interpersonal and problem-solving skills in fast-paced team environment. Proven ability to handle multiple tasks efficiently while maintaining high level of customer service. Seeking to transition these transferrable skills into new field.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Team Member
Cava Grill
02.2025 - 08.2025
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Operated register to process payments and collect cash payment for order totals.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
Hospitality Worker
Fair Park Health Rehabilitation
03.2024 - 08.2024
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Education
Bachelor of Science in Nursing - Nursing
Tarleton State University
Stephenville, TX05-2029
Skills
- Customer service Good customer service means consistently meeting customer needs with professionalism, friendliness, and prompt support to ensure a positive experience
- Attention to detail Paying attention to detail means carefully noticing and addressing even the smallest aspects to ensure accuracy, quality, and excellence in every task
- Time management I have strong time management skills, allowing me to prioritize tasks effectively, meet deadlines consistently, and maintain high productivity in fast-paced work environments
- Teamwork and collaboration I have strong time management skills, allowing me to prioritize tasks effectively, meet deadlines consistently, and maintain high productivity in fast-paced work environments
- Food handling I have experience in safe food handling practices, including proper hygiene, storage, and preparation techniques, ensuring compliance with health and safety regulations at all times
- Food handling safety I am trained in safe food handling practices, including proper sanitation, temperature control, and prevention of cross-contamination, ensuring a clean and safe environment for food preparation and service
Certification
- Food handling license
Timeline
Crew Team Member
Cava Grill
02.2025 - 08.2025
Hospitality Worker
Fair Park Health Rehabilitation
03.2024 - 08.2024
Bachelor of Science in Nursing - Nursing
Tarleton State University
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