Aniyah Wint
Brooklyn,NEW YORK
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Best Buy
07.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Intern
Brookdale Hospital
01.2022 - 06.2022
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with customers by phone, email, or in-person to provide information.
Education
Associate of Science -
Medgar Evers College of The City University of New York
Brooklyn, NY05.2024
High School Diploma -
Clara Barton High School
901 Classon Ave 06.2022
Skills
- Sales Expertise
- Order Fulfillment
- Report Creation
- Bilingual
Languages
French
Limited Working
Timeline
Customer Service Representative
Best Buy
07.2022 - Current
Intern
Brookdale Hospital
01.2022 - 06.2022
Associate of Science -
Medgar Evers College of The City University of New York
High School Diploma -
Clara Barton High School