I am a positive person with a hopeful outlook for life maintaining consistent performance and reliability despite demanding work hours I developed resilience by overcoming the challenges of physical and mental fatigue working three jobs currently. I transitioned between different industries or job types, showcasing adaptability and versatility, and juggled multiple responsibilities and workflows without compromising quality or attention to detail. I have gained recognition from employers and colleagues for reliability, commitment, and willingness to take on challenges. Contributed to the success of three teams/organizations simultaneously.
I Provided exceptional customer service in a fast-paced environment, maintaining a positive and welcoming atmosphere.
• Prepared and served high-quality beverages and food items according to Starbucks recipes and standards.
• Operated and maintained equipment such as espresso machines, grinders, and POS systems with efficiency and accuracy.
• Managed inventory, restocking supplies, and ensuring cleanliness in compliance with health and safety regulations.
• Resolved customer complaints effectively to ensure satisfaction and build brand loyalty.
• Trained new team members in Starbucks operations, beverage preparation, and customer service protocols.
• Achieved daily and weekly sales goals by promoting new products and upselling.