Anj Gallardo
Twin Falls,USA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
4
4
years of professional experience
Work History
Assistant Deli Manager
Smiths Food And Drug
Twin Falls, ID
06.2024 - Current
- Provided excellent customer service by addressing inquiries promptly and professionally while maintaining a helpful demeanor.
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Increased sales through effective merchandising and attractive product displays.
- Streamlined deli operations by implementing efficient inventory management processes.
- Coordinated special events such as holiday promotions or cooking demonstrations to increase foot traffic in the deli department.
- Collaborated with store management to develop promotional strategies, boosting deli revenue.
Head Chef
Stonehouse & Co
Ingalls, MI
11.2023 - 05.2024
- Placed orders to restock items before supplies ran out.
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Assistant Manager
T-Time
Twin Falls, USA
09.2021 - 12.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Crew Member
KFC
Twin Falls, USA
10.2020 - 04.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Karate Teacher
Success Martial Arts
06.2021 - 01.2022
- Assisted students in setting personal goals, guiding them towards achieving their desired level of proficiency in karate.
- Evaluated student performance regularly with formal assessments, providing constructive feedback to promote continuous improvement in technique and understanding of karate principles.
- Continued personal professional development by attending seminars and trainings, keeping abreast of new teaching methods and advances in martial arts practice.
- Prepared students for belt tests, resulting in higher pass rates and faster progression through the ranks.
Laundry
Red Lion Hotel
Jerome, USA
06.2020 - 09.2020
- Enhanced customer satisfaction by ensuring timely completion of laundry tasks and maintaining high-quality standards.
- Managed household tasks efficiently including cooking, cleaning, laundry, grocery shopping, and running errands to maintain a comfortable living environment for clients.
- Improved household efficiency by organizing and executing daily tasks, including cleaning, laundry, and meal preparation.
Education
Currently enrolled - Culinary Arts
College of Southern Idaho
Twin Falls05.2025
Graduated -
Xavier Charter Schools
Twin Falls05-2023
Skills
- Calm and Composed
- Communication
- Reliability
- Active listening
- Customer service
- Customer engagement
- Food preparation
- Employee supervision
- Sanitation standards
- Task delegation
- Teamwork and collaboration
- Teamwork
References
- Sharon Tse, Boss, T Time, (208) 420-8884
- Brian Higgins, Karate Coach/Boss/Mentor, Success Martial Arts
Projects
Action Heroes Project, Project required at Success Martial Arts to gain my black belt. Collected Pajamas, books, hygiene items, and blankets to donate to kids in need. The Heal Project, My senior project consisted of cooking over 300 meals in the kitchen of my own home. I raised over $1,500 to donate to therapy and counseling sessions for Magic Valley Behavioral Health on Eastland. I spent over 100 hours on this project and was rewarded with excellence.
Languages
Filipino
Native or Bilingual
Timeline
Assistant Deli Manager
Smiths Food And Drug
06.2024 - Current
Head Chef
Stonehouse & Co
11.2023 - 05.2024
Assistant Manager
T-Time
09.2021 - 12.2023
Karate Teacher
Success Martial Arts
06.2021 - 01.2022
Crew Member
KFC
10.2020 - 04.2022
Laundry
Red Lion Hotel
06.2020 - 09.2020
Currently enrolled - Culinary Arts
College of Southern Idaho
Graduated -
Xavier Charter Schools
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