Work-life balanceFlexible work hoursPaid time offWork from home optionHealthcare benefits4-day work week
Summary
Careful babysitter attentive to children's needs and parents' desires. Delivers optimum childcare focused on good schedules, appropriate nutrition and adequate exercise.
Familiar with strong work ethic and adaptable to new processes and procedures. Hardworking employee with customer service, multitasking and time management abilities.
Devoted receptionist/secretary giving every customer a positive and memorable experience.
Caring and compassionate nursing assistant serving kind old patients with clean environment, food, and activities. Communication when they feel lonely.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
8
8
years of professional experience
Work History
Publix Cashier
Publix Grocery Store
Orlando, Florida
11.2022 - 03.2023
Greeted customers and answered any questions they had about the store's products and services.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Operated the POS system efficiently and accurately, processed payments by cash, check, credit card, gift card, or cashier's check.
Conducted price checks for special orders or discounts as requested by customers.
Maintained cleanliness of the checkout area, including countertops, registers, and floors.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Followed company security procedures for handling large sums of money.
Performed other duties as assigned by management.
Delivered customer service using active listening and engagement skills.
Sales Associate
Journeys Shoes
Orlando, Florida
08.2020 - 09.2021
Motivated sales associate with strong skills in problem-solving, negotiation, persuasion, and collaboration.
Built and maintained relationships with peers and upper management to drive team success.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Stocked shelves, supplies, and organized displays to focus customer attention on specific items.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Computed purchases and received and processed cash or credit payment.
Assisted customers with product selection, sizing and styling.
Organized stockroom shelves according to size, color or style.
Retail Associate
Plato's Closet
Orlando, FL
01.2018 - 02.2020
Greeted customers and provided outstanding customer service.
Assisted customers in finding products, answered questions, and made product recommendations.
Maintained store appearance by hanging clothes, organizing merchandise displays, and cleaning counters.
Processed payments using the POS system
Resolved customer complaints in a professional manner.
Handled returns and exchanges according to company policy.
Provided ongoing training for new staff members.
Attended team meetings to discuss sales goals, upcoming promotions.
Updated customer information in the database system when necessary.
Back-stocking and opening fitting rooms while maintaining a neat and orderly store.
Counted cash, made change to keep organized cash register drawer.
Created price tags and merchandise signs for new items.
Used product knowledge to suggest items to match client needs.
Receptionist/Secretary
Unique Painting & Remodeling
Orlando, FL
2021 - 2023
Scheduled appointments for clients, customers, and other visitors.
Answered phone.
Helped homeowners finalize ideas, and solutions to their problems.
Made appointments.
Filed paperwork.
Called customers to follow up on appointments.
Built upon customer service skills.
Answered questions clients may have.
Kept a positive and outgoing attitude.
Nursing Home Volunteer
Nursing Home
Orlando, FL
2012 - 2014
Assisted nursing home staff with providing meals to residents.
Provided emotional support to residents who were feeling lonely or isolated.
Assisted with bathing, dressing and grooming of residents when needed.
Conducted weekly visits to each resident's room to check on their well-being.
Helped create a warm, welcoming environment for new residents transitioning into the facility.
Maintained detailed records regarding patient care plans and progress reports.
Reviewed medication lists with nurses to ensure proper dosages are being administered.
Observed behavior changes among residents and reported them to healthcare professionals.
Encouraged residents to participate in physical activities like walking around the facility grounds or doing light exercises.
Performed light housekeeping tasks in patient rooms.
Babysitter
Babysit
Orlando, FL
08.2021 - 08.2023
Assisting with meals, snacks, and bedtime routines for the children.
Greeting parents upon arriving home from work and providing updates on the day's events.
Executing light housekeeping responsibilities like straightening toys and books in addition to laundry and dishes
Instructing children in basic hygiene practices such as brushing teeth or washing hands.
Maintaining a positive attitude while being patient and understanding with the children.
Establishing trust through consistent communication with both parents and kids.
Teaching good manners by setting clear expectations for behavior in various settings.
Encouraging healthy physical activity by taking walks together, or playing games outside.
Using problem-solving skills to anticipate potential issues before they arise.
Remaining alert at all times while caring for multiple children simultaneously.
Responsibly watched the children while the parents were out.
Supervised and cared for children ages 3 to 9.
Brand Ambassador
Ralph Lauren
Orlando, FL
08.2024 - Current
Provided customer service support during promotional events or when needed.
Built lasting relationships with customers by delivering first-call resolution.
Exceeded sales goals.
Grew quarterly sales reliably with great communication and sales abilities.
Assisted customers with locating items within the store when requested.
Recognized potential theft or fraud attempts by monitoring suspicious behavior.
Assisted with training new cashiers on the team.
Inventoried stock and placed new orders to maintain supplies for expected demand.
Processed customer payments quickly and returned exact change and receipts.
Helped customers with emails and coupons.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Utilized various software and tools to streamline processes and optimize performance.
Ensured a clean and organized environment within the fitting area.
Greeted customers and provided fitting room assistance.
While on the floor, greet customers, and uphold sales goals.
Fold and organize clothes hung by size.
Assisted customers with phone and send sale orders, from the store and from other outlet stores
Brand Associate
Sephora
Orlando, Florida
06.2025 - Current
Managed inventory and supplies for field operations to support seamless operations.
Organized inventory layout for efficient access and retrieval of products.
Collaborated with team members for timely restocking and effective merchandising.
Assisted customers in locating products on shelves or in backroom storage.
Maintained organization of backroom areas, ensuring proper storage and labeling of items.
Disposed of empty packaging and boxes post-stocking to maintain cleanliness.
Stocked merchandise by UPC codes, ensuring accurate label matching.
Operated tracking scanners to update and maintain precise inventory records.
Education
High School Diploma -
Sunshine High School
Orlando, FL
05-2023
Associate of Arts - Pediatric Nursing
Valencia College
Skills
Retail Sales
Cashiering
Merchandising
Sales
Customer service
POS
Cleaning Experience
Babysitting
Scheduling
Positive and professional
Administrative Support
Communication skills
Languages
English - Fluent
References
Demarcus.fry@als-education.com
Vladipeve2@gmail.com
Elizabeth.Gomez@als-education.com
Christina.khamraj@adventhealth.com
Shabanakhanx3@gmail.com
Achievements
Exceeding in sales goals.
Team leader as a sales associate for Plato’s closet.
My managers have always been thrilled with the large transactions I performed.
Being the fastest cashier for Publix guaranteed customer satisfaction.
Established training required from my former manager of 2 new employees increasing the store staff to be more efficient.
Reliable babysitter, on time, productive, and loving.
Being the best receptionist having sweet and unique qualities.