Summary
Overview
Work History
Education
Skills
Quote
Timeline
OfficeManager
Anjanelle Timberlake

Anjanelle Timberlake

Edmond,OK

Summary

Performance-oriented Sales Leader offering an exceptional record of achievement over a 14-year career. Dedicated manager with a strategic and analytical approach to solving problems, bringing in customers, and accomplishing profit targets. Consistently driving team success through company procedures with expertise in capitalizing on emerging market trends and identifying revenue opportunities bringing in over 1.8 million per year.


Overview

13
13
years of professional experience

Work History

Leveraged Sales Specialist

AT&T
Oklahoma City, OK
11.2018 - Current
  • Secured over 12,000 high-value accounts through building rapport, consultative selling, and effective customer solutions bringing in over $1.8 million in revenue per year.
  • Managed over 50 customers per day, successfully retaining 94% of customers ensuring a long-term relationship with AT&T.
  • Exceeded annual revenue goals by 75% selling new services and developing new accounts.
  • Expanded sales by 45% facilitating client satisfaction and renewing customer relations.
  • Managed new employee orientation training process for more than 15 employees each year.

Retention & Sales Account Manager

Cox Communications
Oklahoma City, OK
02.2013 - 08.2018
  • Resolved problems with over 16,800 high-profile customers to maintain relationships and increase return customer base resulting in over 1.6 million in retained revenue per year .
  • Collaborated with upper management to implement continuous improvements and exceed team goals by 68%.
  • Trained over 38 new sales representatives on sales strategies and processes to reduce process gaps and boost company performance.
  • Maximized sales through effective client relationship development, resulting in consistently ranking in top 5%.

Account Manager

West Business
Oklahoma City, OK
02.2009 - 02.2013
  • Recommended brand products to customers, highlighted benefits and redirected objections to secure more than $700,000 in sales per year.
  • Expanded sales by 47% by facilitating client satisfaction and renewing customer relations.
  • Trained peers and management team on internal system supports and implementation plans.
  • Exceeded territory sales goals by 73% per year, generating over $350,000 in additional revenue.
  • Analyzed key competitors to respond to competitive threats

Education

Associate of Applied Science -

Oklahoma City Community College
Oklahoma City, OK
2014

Highschool Diploma -

Del City High School
Del City, OK
1998

Skills

  • Building Customer Relationships and Loyalty
  • Business Operations and Forecasting
  • Acquisition and Retention Strategies
  • Expanding Territories
  • Managing Operations and Efficiency
  • Technical Proficiency
  • Employee Coaching and Motivation
  • Employee Training Oversight
  • Efficient and Detail-Oriented
  • High-Volume Environments
  • Complex Product Knowledge
  • Revenue Growth
  • Efficient and Detail-Oriented
  • High-Volume Environments
  • Complex Product Knowledge
  • Revenue Growth

Quote

All progress takes place outside the comfort zone.
Michael John Bobak

Timeline

Leveraged Sales Specialist

AT&T
11.2018 - Current

Retention & Sales Account Manager

Cox Communications
02.2013 - 08.2018

Account Manager

West Business
02.2009 - 02.2013

Associate of Applied Science -

Oklahoma City Community College

Highschool Diploma -

Del City High School
Anjanelle Timberlake