Anjanette Johnson
Fort Worth,United States
Summary
- Courteous Hospitality Specialist with keen understanding of guest expectations and conflict resolution strategies. Offering 4 months of experience in managing day-to-day functions in 40+ rooms in a facility. Strong communicator dedicated to providing all guests with highest degree of hospitality.
- Enthusiastic Hospitality Aid eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of my duties and training. Motivated to learn, grow and excel in within the company.
- Dedicated Hospitality professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Hospitality Assistant
Park View Care Center
Fort Worth, TX
11.2021 - Current
- Provided courteous and knowledgeable front desk and reception duties, cultivating positive customer relations.
- Collaborated with caterers and other hospitality vendors to provide first-rate products and services to employees and guests.
- Collaborated with various team members to meet guests' requests.
- Tracked guest satisfaction surveys to recognize trends and create action plans for improving guest services.
Caregiver
Westchester Plaza Assisting Living
Fort Worth, TX
07.2008 - 12.2010
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Shopped for groceries regularly in order to keep house stocked with necessities.
- Provided safe mobility support to help patients move around personal and public spaces.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Education
GED -
Tcc AEL
Fort Worth, TX04.2012
High School Diploma -
Dunbar High School
Fort Worth, TX03.2000
Skills
- CDC Sanitation Guidelines
- Health Standards Compliance
- Team Support and Collaboration
- Trash Collection and Disposal
- COVID-19 Safety Procedures
- Room and Public Space Cleaning
- Mattress Cleaning and Turning
Timeline
Hospitality Assistant
Park View Care Center
11.2021 - Current
Caregiver
Westchester Plaza Assisting Living
07.2008 - 12.2010
GED -
Tcc AEL
High School Diploma -
Dunbar High School