Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jesenia Garcia

Summary

Compassionate detail-oriented professional with experience providing cleaning services. Proficient in maintaining interior cleaning as well as providing strong customer satisfaction focus. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.

Overview

8
8
years of professional experience

Work History

Residential Billing Assistant

AHRC NYC
02.2023 - Current
  • Collects and thoroughly verifies that billing codes, documentation, and healthcare billing regulations are accurate and error-free
  • Collaborates with facility staff to ensure timely and accurate billing, including corrections
  • Systematically organized and cataloged documents and records for long-term retention
  • Routinely collected, processed, and systematically analyzed daily data from diverse services
  • Participating in training programs to stay updated on billing standards and policies.

Direct Support Professional

YAI - Seeing Beyond Disability
09.2021 - 01.2023
  • Establishing a secure, positive living environment that meets residents' needs, and provides organized housekeeping services
  • Maintaining documentation by both internal and external procedures and reports
  • Provides people with developmental disabilities with adequate assistance during virtual and in-person educational experiences
  • Provided hands-on care for individuals, including lifting and transferring clients with varying degrees of mobility challenges
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Delivered personalized home healthcare services, addressing the unique needs of clients within their residences.

Home Health Aide

Elara Caring
01.2016 - 01.2020
  • Provides on-the-clock, on-call, in-home assistance for 8 hospice, elderly patients weekly
  • Reminding patients to take their medications at the prescribed times
  • Planning and preparing nutritious meals based on dietary restrictions and preferences
  • Provided clear and concise handover reports during shift changes, ensuring seamless continuity of care
  • Respecting clients' privacy and ensuring that personal belongings are handled with care and discretion
  • Listening to and acting on clients' feedback to improve the quality of housekeeping services such as cleaning and sanitizing rooms, changing linens, vacuuming, dusting, and doing the laundry
  • Inspected living space, restocked supplies, and replenished amenities like towels, and toiletries.
  • Assisted patients with dressing, grooming, and feeding needs, helping to overcome, and adapt to mobility restrictions.

Education

Associate of Arts - Human Services: Mental Health

LaGuardia Community College
Queens, NY
06.2024

Skills

  • Data Archiving and Microsoft Excel
  • Team Support and Collaboration
  • CDC Sanitation Guidelines
  • Housekeeping Understanding
  • Guest Safety
  • Inventory Restocking
  • Guest Service and Support
  • Interior Cleaning
  • Native Spanish Speaker

Timeline

Residential Billing Assistant

AHRC NYC
02.2023 - Current

Direct Support Professional

YAI - Seeing Beyond Disability
09.2021 - 01.2023

Home Health Aide

Elara Caring
01.2016 - 01.2020

Associate of Arts - Human Services: Mental Health

LaGuardia Community College

Similar Profiles

CREATE PROFILE
Jesenia Garcia