Professional Summary
Overview
Work History
Education
Skills
Timeline

Anjelica Escobar

United Parcel Service, UPS
Sacramento,CA
18
years of professional experience

Dynamic professional with extensive experience at UPS, excelling in operations management and team leadership. Proven track record in enhancing communication and training staff, resulting in improved efficiency and safety compliance. Skilled in strategic planning and complex problem-solving, fostering a collaborative environment that drives organizational success.

Work History

Barista

5 Years
Starbucks | 10.2021 - Current
  • Prepared high-quality beverages according to standardized recipes and customer preferences.
  • Maintained cleanliness and organization of workstations to uphold health and safety standards.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Full-Time Hub Operation Supervisor

18 Years 4 Months
United Parcel Service, UPS | 06.2008 - Current
  • Create/Manage daily, weekly, and monthly operating plan with staffing needs
  • Trained new part-time supervisors and employees on operational procedures and safety protocols.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for part-time supervisors and employees, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry and OSHA standards.
  • Monitored workflow to ensure adherence to company standards and policies.
  • Collaborated with team to optimize daily operations and improve efficiency.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
  • Validate supervisors and employees daily timecards, audit and submit weekly payroll to ensure accuracy

Education

Bachelor of Arts

Arizona State University | Tempe, AZ | 06-2028

Associate of Arts

Sacramento City College | Sacramento, CA | 06-2017

High School Diploma

Sacramento, CA | 06-2007
  • MCJROTC Member

Skills

Customer service
Team leadership
Decision-making
Time management
Complex Problem-solving
Staff training and development
Strategic planning
Operations management
Safety procedures
Policy and procedure development

Timeline

Barista

Starbucks
10.2021 - CurrentRead More

Full-Time Hub Operation Supervisor

United Parcel Service, UPS
06.2008 - CurrentRead More

Arizona State University

Bachelor of Arts
Read More

Sacramento City College

Associate of Arts
Read More

High School Diploma
Read More
Anjelica Escobar