Ankur Patel
Fort Worth,TX
Summary
Dynamic General Manager with proven expertise in team management, budget oversight, and exceptional customer service. Strengths include staff training and operational excellence, driving improvements in service delivery and team performance.
Overview
17
17
years of professional experience
Work History
General Manager
Red Roof Inn & Suites Hotel
Euless, Texas
05.2025 - Current
- Managed daily operations, enhancing workflow and fostering team collaboration.
- Developed training materials to streamline staff onboarding and enhance skills.
- Coordinated schedules to maximize resource allocation and meet project timelines.
- Facilitated team meetings to discuss project updates and address concerns.
- Assisted in budget preparation by tracking expenses and resource usage.
Hotel Manager
Dalworth Inn
Fort Worth, TX
10.2017 - Current
- Managed daily hotel operations, enhancing guest satisfaction and service quality.
- Implemented operational procedures for efficient front desk and housekeeping functions.
- Supervised staff training programs to enhance team performance and service delivery.
- Fostered positive work environment for staff through guidance, support, recognition, and motivation.
- Collaborated with vendors for procurement of supplies and maintenance services efficiently.
- Resolved guest complaints promptly to maintain positive relationships and reputation.
- Oversaw budgeting processes, ensuring financial health of hotel operations.
System Administrator
CGI
Dallas, Texas
08.2009 - 10.2016
- Administered system configurations and updates across server environments to ensure optimal performance and security.
- Monitored network performance and resolved connectivity issues promptly.
- Managed user accounts and permissions in Active Directory to maintain access control and compliance.
- Conducted regular system backups and recovery tests for data protection.
- Provided technical support to staff, resolving hardware and software inquiries to minimize downtime.
- Developed documentation for system processes and troubleshooting procedures.
Education
Bachelor of Science -
York University
Toronto ON05-2009
Skills
- Team management
- Budget management
- Staff training
- Customer service
- Operational procedures
- Vendor relations
Languages
English
Professional
Hindi
Professional
Spanish
Limited
Timeline
General Manager
Red Roof Inn & Suites Hotel
05.2025 - Current
Hotel Manager
Dalworth Inn
10.2017 - Current
System Administrator
CGI
08.2009 - 10.2016
Bachelor of Science -
York University