Ann Allegro
Tacoma School District 10
TACOMA,WA
13
years of professional experience
Professional office support specialist with long-term experience in clerical operations, attendance processing, and database updates. Recognized for mature professionalism, confidentiality, and strong relationship building. Focused on improving office accuracy, service, and workflow.
Work History
Office Professional
13 Years- Managed front office communications, directing calls, emails, and visitors with professionalism and discretion.
- Processed attendance paperwork with strong attention to detail.
- Supported daily office operations by prioritizing clerical tasks and resolving routine inquiries efficiently.
- Entered and updated data in district systems, improving record accuracy and accessibility.
- Assisted families, staff, and students with forms, requests, and general information.
- Handled sensitive information with discretion while maintaining strict confidentiality standards when working with personnel files or other private documents.
- Improved customer satisfaction by resolving client inquiries quickly and accurately while maintaining a professional demeanor.
- Assisted in the development and implementation of office policies and procedures, ensuring compliance with industry regulations and best practices.
- Contributed to project success by providing administrative support in data entry, research tasks, and report generation as needed.
- Implemented effective time management strategies to prioritize tasks effectively and meet deadlines consistently in a fast-paced work environment.
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
High School Diploma
No Degree - Medical And Dental Office Professional
Skills
File organization
Document management
Records management
Meeting scheduling
Professional demeanor
Customer service
Time management
Communication skills
Collaborative teamwork
Organizational skills
Prioritizing work
Data entry
Mature professionalism
Excel spreadsheets
Administrative support
Timeline
Office Professional
Tacoma School District 10
08.2013 - 08.2026Read More
Careers Inc. Vocational School
No Degree from Medical And Dental Office Professional
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Puyallup High School
High School Diploma
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