Summary
Overview
Work History
Education
Skills
Timeline
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Ann Connin

999 Sisco Road,MI

Summary

Results-driven Store Manager with extensive experience in retail operations, sales strategies, and team leadership. Proven ability to enhance profitability through effective task prioritization and operational oversight. Successfully recruits, trains, and develops a high-performing team of associates and assistant managers, driving exceptional customer service and sales performance. Career goals include leveraging expertise to further optimize store efficiency and elevate customer satisfaction.

Overview

12
12
years of professional experience

Work History

Store Manager

Tractor Supply Company
Coldwater, MI
08.2023 - 12.2024
  • Utilized effective people skills to initiate and maintain customer interactions.
  • Handled daily banking procedures efficiently.
  • Oversaw job performance to uncover deficiencies for remediation.
  • Distributed assignments to employees, defining crucial goals and priorities.
  • Guided associates in mastering procedures and routine duties.
  • Recruited, trained and supervised new employees.
  • Organized employee schedules efficiently.
  • Organized promotional events to increase product awareness.
  • Updated and maintained store signage and displays.
  • Ensured compliance with safety regulations and company policies.

General Manager

Dunham's Sports
Sturgis , MI
09.2021 - 08.2023
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Supervised employees through planning, assignments, and direction.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Administered employee discipline through verbal and written warnings.
  • Created schedules and monitored payroll to remain within budget.

Asset Protection/Manufacturing Production Associate

Walmart DC 6043
Coldwater, MI
07.2012 - 08.2021
  • Ensured compliance with all applicable laws, regulations, policies, and procedures related to asset protection.
  • Conducted physical security checks of premises to ensure compliance with safety standards.
  • Assisted in emergency evacuation procedures, ensuring the safety of all personnel and customers.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Met or exceeded target for on-time customer shipments.
  • Followed safety protocols while operating equipment or handling hazardous materials.

Education

Some College (No Degree) - Business Management

Kellogg Community College
Battle Creek, MI

Skills

  • Operational budgeting
  • Store operations oversight
  • Problem-solving
  • Customer service
  • Retail merchandise quality standards
  • Loss prevention procedures
  • Team building and leadership
  • Promotional planning
  • Shift scheduling
  • Opening and closing procedures

Timeline

Store Manager

Tractor Supply Company
08.2023 - 12.2024

General Manager

Dunham's Sports
09.2021 - 08.2023

Asset Protection/Manufacturing Production Associate

Walmart DC 6043
07.2012 - 08.2021

Some College (No Degree) - Business Management

Kellogg Community College

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Ann Connin