Angelica Granados
Jersey City,NJ
Summary
- Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Barista
Dulce De Leche Bakery
04.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Restocked display cases with attractive arrangements to promote specialty food items.
Waitress
Sabor A Peru
02.2023 - 03.2023
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
Graphic Designer
A1 Tablecloth
03.2022 - 02.2023
- Developed creative design for print materials, brochures, banners, and signs.
- Created digital image files for use in digital and fabric printing methods.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
- Completed final touches for projects such as images sizes and font selection.
Waitress
Cubbys BBQ
06.2022 - 08.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
No Degree - Graphic Design
Universidad De Bellas Artes Y Ciencias De Bolivar
Cartagena, ColombiaNo Degree - Photography
Universidad Tecnologica De Bolivar
Cartagena, ColombiaSkills
- Ordering Procedures
- Opening and Closing Duties
- Menu Memorization
- Beverage Preparation
- Cash Handling
- Espresso Machine Operation
- Fluent in English and Spanish
- Friendly and Outgoing
- Adaptive and Creative
- Team Player
- Active Listener
Languages
English
Native or Bilingual
Timeline
Barista
Dulce De Leche Bakery
04.2023 - Current
Waitress
Sabor A Peru
02.2023 - 03.2023
Waitress
Cubbys BBQ
06.2022 - 08.2022
Graphic Designer
A1 Tablecloth
03.2022 - 02.2023
No Degree - Graphic Design
Universidad De Bellas Artes Y Ciencias De Bolivar
No Degree - Photography
Universidad Tecnologica De Bolivar
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