Microsoft, Google Docs, EMR, xray software,
Ann Guynn
Office Manager
Silver Springs,Fl
Summary
With 17 years of work experience, possess a diverse skill set in healthcare, administration, and management. From September 2006 to December 2023, I gained valuable expertise in surgery assistance, patient care, X-ray management, and various administrative tasks. This extensive background showcases versatility in healthcare settings and ability to adapt to different roles and environments effectively. As an Administrative Assistant at Hillards Air Conditioning & Heating, excelled in office management, customer service, inventory control, and accounts payable assistance. These experiences highlight adaptability and proficiency in surgery assistance, patient care, office management, and customer service. Moreover, certifications and education support the qualifications for roles in healthcare or administration.
Overview
26
26
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Front Office Lead
Central Florida Oral Surgery
The Villages
08.2015 - 12.2024
- Scheduling for up 3 surgeons ,Managing the front office by coordinating, scheduling patients, referring patients, answering phones and training employees, hiring, payroll, health insurance, Account payable, IT when needed, ordering, and corresponding letter of patient treatment
- Surgical Assistant, IVCS, schedule surgeries , coordinating patient treatment plan, communicating with referring doctor office, confirming appointments
- Calling in prescriptions.
- Enhanced accuracy of medical records by transcribing detailed physician dictations.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Improved turnaround time for report generation by efficiently managing transcription tasks.
- Applied medical terminology related to provider-specific treatments and techniques.
- Transcribed and edited physician reports from dictation using [Software].
- Demonstrated strong leadership skills by mentoring junior staff members on proper procedures and etiquette for dealing with customers.
- Oversaw daily front office operations, delegating tasks as necessary to maintain an efficient workflow.
- Managed financial transactions accurately, balancing cash drawers daily to prevent discrepancies or errors in accounting records.
- Handled sensitive client information discretely, adhering to strict confidentiality protocols at all times.
Surgical Assistant
Dr Steven Hughes DDS D.M.D
Ocala
09.2006 - 08.2015
- First Assist Trauma call, Surgical Assistant, X-ray, IVCS, Implants, Extractions, Biopsies, Local Extractions, sterilization, ordering, managing up to 30 patients in and out of the office.
- Provided compassionate care to patients throughout their surgical experience, easing anxiety and ensuring comfort.
- Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency.
- Kept views unobstructed by retracting, sponging, and suctioning surgical sites.
- Assisted in complex surgical procedures, demonstrating adaptability and knowledge across multiple disciplines.
Surgical Assistant Team Lead
Dr. Ed Blanton DDS D.M.D
Leesburg
12.1998 - 02.2006
- Medical Assistant where I studied to become O.M.A.S.A.
- Provided compassionate care to patients throughout their surgical experience, easing anxiety and ensuring comfort.
- Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency.
- Assisted in complex surgical procedures, demonstrating adaptability and knowledge across multiple disciplines.
- Gowned and gloved staff to help team prepare for surgeries.
- Provided mentorship to new Surgical Assistants in order to maintain high levels of competency within the team.
Education
High School Diploma -
Leesburg High School
Leesburg, FL 08.1990 - 05.1993
Lake Technical Center
Eustis, FL 01.1995 - 05.1996
Skills
- Managing Employees
- Hiring
- Payroll
- Accounts Payable
- Well Organized
- Maintaining confidentiality
- Basic accounting
- Problem-Solving
- Organizational Skills
- Team Collaboration
- Staff Training
- Employee Reviews
Certification
- CPR
- Florida Dental Xray
- O.M.A.S.A
- Expanded Duties
References
- Melanie McDonald, 352-274-4224
- Britny Frazier, 352-843-8616
Work Preference
Work Type
Full TimeSoftware
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 10 staff members.
- Documented and resolved training issues which led to better training and new employees felt they could handle their new responsibilities.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Hard Work Equals Success
ann guynn
Timeline
Front Office Lead
Central Florida Oral Surgery
08.2015 - 12.2024
Surgical Assistant
Dr Steven Hughes DDS D.M.D
09.2006 - 08.2015
Surgical Assistant Team Lead
Dr. Ed Blanton DDS D.M.D
12.1998 - 02.2006
Lake Technical Center
01.1995 - 05.1996
High School Diploma -
Leesburg High School
08.1990 - 05.1993