Ann Henshaw

Provides Support to Members by handling inbound calls and responding to service inquiries.

Assist customers with account questions service requests and membership information

resolves issues efficiently while maintaining a high level of professionalism and customer satisfaction.

Accurately document customer interactions and update records in internal systems.

communicate clearly with members to explain services,benefits and solutions.

Delivered administrative support to sales teams in fast paced healthcare staffing environment.

Maintained client records,documentation,and internal reports.

Ensured Accuracy of Data Entry and Customer Information in company system.

Support Daily office operations including documentation preparation and scheduling

Provided Customer Support by Handling Outbound Calls regarding products.

documented customer Interactions and updated records in internal systems.

collaborated with team members and supervisors to improve service quality and customer satisfaction.

Conducted Outbound Calls to physician offices to introduce services and coordinate appointments for sales representatives.

Maintained accurate records of outreach efforts,appointments,and client information.

Supported sales pipeline by generating qualified appointments,and maintaining organized scheduling.