Ann Jackson
Chicago,IL
Summary
Dependable professional known for being committed to providing enjoyable transportation for passengers. Determined Bus Operator boasting a great driving record, consistent job attendance, and a great work ethic.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bus Operator
P.A.C.E
01.2023 - Current
- Maintain excellent customer relations, providing friendly and courteous service.
- Conduct daily pre-trip and post-trip inspections according to a set checklist.
- Safely drive on icy, snow-covered roads with no incidents.
- Retain valid proof of insurance and registration in vehicle at all times.
- Deliver passengers to destination within established time frames.
Bus Operator
C.T.A
CHICAGO, IL
03.2022 - 01.2023
- Advised passengers to be seated and orderly while on vehicles according to OSHA guidelines and company policy.
- Inspected vehicles before leaving depot to ensure gas, oil, and water levels were acceptable prior to departure.
- Assisted passengers, such as elderly or disabled individuals, on and off bus, ensuring they are seated properly and answered questions about bus schedules and routes.
- Handled passenger emergencies and disruptions contacting the authorities when necessary.
- Maintained log book to detail all systems in the vehicle sending work orders when needed to keep maintenance at acceptable levels.
Administrative Assistant/Door Person
East Lake Management Group, Inc.
CHICAGO, IL
12.2020 - 02.2022
- Greeted all residents and visitors.
- Effectively communicated with residents to announce guests, deliveries etc.
- Served concierge style services for residents with knowledge of community events, eateries, car services and local attractions.
- Provided security to maintain only authorized persons entered the premise.
- Maintained & properly documented all quality control/satisfaction records.
- Accommodated residents/guest by scheduling transportation needs & provided information on places of interest.
Security Officer
Law Dogs Security
CHICAGO, IL
04.2015 - 11.2020
- Presented losses and damage by reporting irregularities and informs violators of policy and procedures.
- Secured premises and personnel by patrolling property, monitoring surveillance equipment, and access points.
- Investigate security breaches, incidents, and other alarming behavior.
- Controlled traffic by directing drivers.
- Completed reports by recording observations, information, occurrences, and surveillance activities.
- Interviewed witnesses and obtained signatures as needed.
- Maintained environment by monitoring and setting building and equipment controls.
- Maintained the organization's stability and reputation by complying with legal requirements.
- Ensured operation of equipment by completing preventive maintenance requirements.
- Contributed to team effort by accomplishing related results as needed.
Education
Bachelor of Arts - General Studies
Chicago State University
9501 South King Drive05-2022
Associate of Arts - Liberal Arts
Kennedy King College
6301 South Halsted05-2020
Skills
- Attention to detail
- Effective communication
- Time management
- Crisis management
- Problem solving
- Customer service
- Safety compliance
- Vehicle inspection
- Conflict resolution
Certification
PERC Card, 04/2015
CDL Class(B) W/ P Endorsements 03/2022
Timeline
Bus Operator
P.A.C.E
01.2023 - Current
Bus Operator
C.T.A
03.2022 - 01.2023
Administrative Assistant/Door Person
East Lake Management Group, Inc.
12.2020 - 02.2022
Security Officer
Law Dogs Security
04.2015 - 11.2020
Bachelor of Arts - General Studies
Chicago State University
Associate of Arts - Liberal Arts
Kennedy King College
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