Trevae Polk
Odenville
Summary
Professional, experienced transportation specialist prepared for key role in public transit operations. Proven track record of ensuring passenger safety, adhering to schedules, and maintaining vehicle standards. Strong team collaborator with focus on achieving results and adapting to changing needs. Well-versed in route management, traffic regulations, and customer service. Reliable and flexible, fostering trust and efficiency within teams.
Overview
20
20
years of professional experience
Work History
Bus Operator
Cline Tours
Birmingham, AL
01.2018 - 03.2020
- Operated large passenger buses, ensuring safe and timely transportation for customers.
- Conducted pre-trip inspections to maintain vehicle safety and compliance standards.
- Assisted passengers with boarding and disembarking, providing exceptional customer service.
- Managed route schedules, adapting to traffic conditions for optimal travel efficiency.
Bus Operator Supervisor
UAB- First Transit
Birmingham, AL
01.2014 - 05.2018
- Operated transit buses safely and efficiently across designated routes.
- Ensured compliance with traffic regulations and safety protocols during operations.
- Provided exceptional customer service by assisting passengers with inquiries and needs.
- Conducted pre-trip inspections to maintain vehicle safety and operational readiness.
- Collaborated with dispatch to communicate route changes and delays effectively.
- Prepared detailed reports of daily operations including incidents, mechanical issues, delays, or other pertinent information for management review.
Fixed Route Supervisor
Birmingham Jefferson County Transit Authority
Birmingham, AL
01.2000 - 05.2009
- Supervised daily transit operations to ensure timely service delivery and compliance with safety regulations.
- Coordinated route schedules and driver assignments, optimizing resource allocation for improved efficiency.
- Implemented training programs for new drivers, enhancing operational knowledge and customer service skills.
- Analyzed performance data to identify trends, driving process improvements across transit routes.
- Collaborated with maintenance teams to ensure fleet readiness, minimizing downtime and disruptions in service.
- Conducted regular performance evaluations for drivers to identify areas for improvement and provide constructive feedback.
- Oversaw fleet maintenance schedules to minimize downtime due to mechanical issues while ensuring adherence to budget constraints.
- Maintained detailed records of routes, mileage logs, fuel consumption data, customer service issues, and other relevant information for analysis purposes.
Education
High School Diploma -
Ensley Magnet High School
Birmingham, AL05-1973
Skills
- Clean driving record
- Vehicle inspection
- Defensive driving
- Safe driving practices
- Effective communication skills
- Customer relations skills
- Route navigation
- Traffic regulation observance
- Customer service
- Attention to detail
- Pre-trip inspections
- CDL Class A
Timeline
Bus Operator
Cline Tours
01.2018 - 03.2020
Bus Operator Supervisor
UAB- First Transit
01.2014 - 05.2018
Fixed Route Supervisor
Birmingham Jefferson County Transit Authority
01.2000 - 05.2009
High School Diploma -
Ensley Magnet High School