Ann Janette Alvarez
Nogales Police Department
Rio Rico
1
Certification
34
years of professional experience
Records Management Professional experienced in maintaining confidentiality and ensuring compliance with legal standards. Collaborated effectively with law enforcement to streamline data retrieval processes that supported case documentation. Focused on accuracy, effective communication, and adaptability to changing needs.
Work History
Records Clerk
4 Months- Processed and managed confidential records with attention to detail, ensuring compliance with departmental policies and legal standards.
- Processed police report requests and background checks for public, insurance companies, and government agencies, maintaining regulatory compliance.
- Facilitated processing of public records requests, ensuring timely responses and adherence to regulations.
- Organized and maintained filing systems to enhance data retrieval efficiency.
- Utilized electronic data management systems to input and update information accurately.
- Processed and entered citations, warnings, parking tickets issued by the officers ensuring accurate records management
- Collaborated with law enforcement personnel to support case documentation needs.
- Built and processed reports for referral to Santa Cruz County Attorney, Juvenile Probation, and City Attorney, supporting legal proceedings
- Managed incoming calls and provided customer service in lobby for individuals requesting police reports, enhancing public experience.
Paralegal Specialist
30 Years 1 Month- Communicated with Customs and Border Protection Officers (CBPO), Homeland Security Investigation Agents (HSI), Office of Chief Counsel (OCC), U.S. Attorney's Office (AUSA), and State and Local Agencies to enhance case processing efficiency.
- Reviewed and evaluated fact-finding and problem-solving methods for case files, addressing evidentiary issues and resolving conflicting statements to strengthen case validity.
- Provided assistance in reviewing proper initiation of seizure cases to seizing officers and government agencies for legal sufficiency (laws/ proper documentation) to process cases.
- Searched for and extracted legal references (CBP policies, laws, guidelines) needed for case processing from library and computer data banks for example: eCFR.gov, cbp.gov, law.cornell.edu.
- Developed training materials and standard operating procedures for new staff on customs law compliance, ensuring consistent understanding and application of guidelines.
- Ensured compliance with ethical guidelines by maintaining confidentiality of client information at all times.
Education
High School Diploma
Skills
Records management
Electronic archiving
Filing systems
Data entry
Document preparation
Microsoft Office
Proofreading
Attention to detail
Confidentiality
Teamwork and collaboration
Reliability
Excellent communication
Certification
Arizona Department of Public Safety - ACJIS Network Terminal Operator Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Records Clerk
Nogales Police Department
01.2026 - 05.2026Read More
Paralegal Specialist
U.S. Customs and Border Protection
02.1992 - 03.2022Read More
Nogales High School
High School Diploma
Read More