Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

ANN KRUSEC LOPEZ

WILMINGTON,DE

Summary

Dynamic Executive Administrative Assistant recognized for outstanding communication skills and a self-directed approach to problem-solving. Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Overview

21
21
years of professional experience

Work History

Executive Administrative Assistant

Generations Life Care
Chadds Ford, PA
01.2023 - Current
  • Created and edited website on Wordpress
  • Produced reports, presentations and briefs
  • Organized and maintained office files and records
  • Processed invoices and managed accounts payable and receivable
  • Tracked expenses and prepare expense reports
  • Scheduled and coordinate meetings and appointments
  • Managed office supplies inventory and placed orders when necessary
  • Ensured the office environment is tidy and conducive to productivity
  • Draft, format, and edit documents, reports, and presentations
  • Created and updated spreadsheets and databases
  • Ensure confidentiality of sensitive documents and information
  • Assisted in planning and organizing events, such as conferences and workshops
  • Provided administrative support to senior management as required

Executive Administrative Assistant

Rich-Tomkins Company
Aston, PA
01.2019 - 01.2023
  • Created and maintained content for multiple social media outlets to grow audience.
  • Produced reports, presentations and briefs
  • Submitted reports for reimbursements and rebates on behalf of participating clients.
  • Ordered needed materials from multiple vendors.
  • Received calls, took messages and routed correspondence.
  • Handle requests and queries appropriately.
  • Maintained office calendar, arranged meetings and appointments and provided reminders.
  • Maintained CRM database.
  • Organized and maintained supply areas.

Outside Membership Recruiter

Girl Scouts of Kansas Heartland
Wichita, KS
01.2018 - 01.2019
  • Collaborated with team to create fun, successful events and programing.
  • Executed local marketing campaigns by identifying targets, developing copy and coordinating plans.
  • Leveraged social media engage community
  • Kept careful records of leads and recorded all communications for future reference and recorded keeping.
  • Knowledgeably conveyed the organization's mission and goals to aid in the recruitment of participating girls and adult volunteers.
  • Coordinated meetings, developed recruitment strategies and planned engaging events.
  • Developed relationships with community partners to engage families and volunteers.

Bank Teller

Golden 1 Credit Union
Redding, CA
01.2013 - 01.2018
  • Created strategies to develop and expand sales of services to existing members.
  • Collected member loan payments, sold cashier's checks, traveler's checks and money orders.
  • Executed customer transactions, wire transfers, stop payments and account transfers.
  • Organized, stocked and maintained the teller window area.
  • Maintained friendly and professional customer interactions.
  • Stayed in compliance with state and federal banking regulations.
  • Experience working effectively and sensitively with private information.

Book Seller

Magic Tree Bookstore
Oak Park, IL
02.2006 - 11.2013
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
  • Fostered a positive work environment of respect and consideration.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Alerted customers to upcoming sales events and promotions.
  • Operated a register for cash, check and credit card transactions with accuracy.
  • Created fun events for children and adult patrons.
  • Assisted in social media marketing.

Front End Supervisor

Jewel-Osco
Oak Park, IL
01.2004 - 11.2013
  • Created teamwork assignments and regularly trained new staff.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Verified accuracy of financial data.
  • Responded to customer concerns with friendly and knowledgeable service.
  • Preserved a perfect attendance record for 14 months.

Education

Associate of Science -

Morton College
Cicero, IL
01.2008

High School Diploma -

J. Sterling Morton West High School
Berwyn, IL
01.2002

Skills

  • Outstanding verbal and written communication skills
  • Robust customer relationship management
  • Ledger and balance sheet management
  • Experienced with Microsoft applications and Google Suite
  • Knowledgeable with basic office equipment
  • Experienced with various CRM platforms
  • Self-directed mindset
  • Calendar management
  • Business correspondence
  • File management
  • Spreadsheet creation
  • Phone etiquette
  • Information confidentiality
  • Wordpress management
  • Office organization
  • Customer service
  • Social media content
  • Problem solving
  • Event planning

References

  • Jessica Thomson, Rich-Tomkins Company, Showroom Specialist, jessicathomsecdesigns@rgmail.com, 484-680-1250
  • Wes Sisco, Rich-Tomkins Company, Commercial Sales Specialist, 610-859-6067
  • Dania Laubach, Girl Scouts of Kansas Heartland, Volunteer Support Specialist, DLaubach@gskh.org, 303-667-8504
  • Joelle Campbell, Golden One Credit Union, Branch Operations Manager, jcampbell@goldenvalley.bank, 530-515-7925
  • Kayla Armintrout, Golden One Credit Union, Former Lead Teller, 530-356-4125

Timeline

Executive Administrative Assistant

Generations Life Care
01.2023 - Current

Executive Administrative Assistant

Rich-Tomkins Company
01.2019 - 01.2023

Outside Membership Recruiter

Girl Scouts of Kansas Heartland
01.2018 - 01.2019

Bank Teller

Golden 1 Credit Union
01.2013 - 01.2018

Book Seller

Magic Tree Bookstore
02.2006 - 11.2013

Front End Supervisor

Jewel-Osco
01.2004 - 11.2013

Associate of Science -

Morton College

High School Diploma -

J. Sterling Morton West High School

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