Summary
Overview
Work History
Education
Skills
Timeline
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Ann-Marie Backhus

San Marcos,US

Summary

Dynamic and results-oriented Retail Cashier with proven expertise in customer engagement and problem-solving honed at BeeWeaver Honey Farm. Excelled in teamwork, multitasking, and maintaining high standards of cleanliness, significantly enhancing shopping experiences. Demonstrated reliability and adaptability, thriving in high-volume sales environments. Skilled in cash handling and conflict management, committed to driving sales and fostering repeat business. Reliable teamworker offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in customer service and flexible with changing business needs.

Overview

4
4
years of professional experience

Work History

Community Assistant

The Retreat
10.2024 - Current
  • Maintained open communication with tenants to proactively handle questions and complaints.
  • Tracked prospects and responded to new inquiries to increase conversion rates.
  • Led tours to highlight property features to prospective tenants and answer questions.
  • Promoted a positive living environment for residents through effective communication and conflict resolution.
  • Improved resident satisfaction by addressing concerns, providing resources, and offering support as needed.

Retail Cashier

Off the Map 219 Boutique
01.2023 - 08.2024
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Handled high-volume sales periods with composure, maintaining efficiency during peak hours.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Answered phone calls and emails in a timely fashion.
  • Assisted customers by answering questions and fulfilling requests.

Retail Cashier

BeeWeaver Honey Farm
06.2021 - 01.2023
  • Assisted customers by answering questions and fulfilling requests.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided excellent service through active listening skills, addressing customers'' needs effectively .
  • Trained new employees on company policies, register operations, and effective communication techniques with customers.
  • Handled high-volume sales periods with composure, maintaining efficiency during peak hours.
  • Cultivated a welcoming retail environment by greeting customers warmly upon entry, setting a friendly tone throughout their visit .
  • Displayed adaptability when faced with unexpected challenges, working closely with colleagues to maintain smooth operations during busy shifts .
  • Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
  • Learned duties for various positions and provided backup at key times.
  • Booked and schedule tours from emails and phone calls on the computer.
  • Answered emails and phone call questions in a timely manner.

Education

High School Diploma -

Anderson-Shiro Junior-Senior High School
Anderson, TX
05.2021

Skills

  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Reliability and punctuality
  • Customer Engagement
  • Flexible Schedule
  • Conflict Management
  • Handling Complaints
  • Multitasking Abilities

Timeline

Community Assistant

The Retreat
10.2024 - Current

Retail Cashier

Off the Map 219 Boutique
01.2023 - 08.2024

Retail Cashier

BeeWeaver Honey Farm
06.2021 - 01.2023

High School Diploma -

Anderson-Shiro Junior-Senior High School

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Ann-Marie Backhus