Ann McCafferty

Massapequa,NY

Summary

Senior banking technology and implementation professional with 25+ years of experience in core banking systems, product development, and large-scale system conversions. Executive leader with deep expertise in deposit operations, rate structures, core system optimization, and cross-functional delivery. Specialized in core banking implementations and M&A conversions, including 7 successful conversions across multiple platforms. Strong background in system migrations, data validation, and operational readiness, with a proven ability to align business and technology teams in support of scalable, compliant, and efficient solutions

Overview

years of professional experience

Work History

Implementation Support Specialist

Infinite Computer Solutions (Rebadged from Fiserv)

Berkeley Heights, New Jersey

10.2025 - Current

Continued in the same implementation support role following a strategic outsourcing transition, supporting ongoing M&A conversions on the DNA core banking platform
Provide subject matter expertise on DNA system functionality to support seamless integrations and minimize disruption during client transitions
Collaborate with cross-functional teams to manage conversion timelines, resolve issues, and maintain data accuracy throughout the integration process
Support operational readiness, validation, and post-conversion activities for financial institution clients

FVP, System Solutions & Product Development

Flagstar Bank / NYCB

Hicksville, NY

11.1999 - 06.2025

Led and supported 7 core banking mergers and system conversions across multiple platforms, ensuring successful integration of customer data, deposit products, and operational processes
Directed the design and development of deposit products, service charge tables, and rate structures in alignment with business strategy and regulatory requirements
Managed Fiserv DNA deposit parameters and product configurations to improve system performance, product consistency, and operational efficiency
Led data mapping, migration, and integration efforts across core banking platforms including Fiserv DNA, FIS Miser, Total Plus, RMS, Zeus, and Bankway
Oversaw user acceptance testing and quality assurance to validate system accuracy, resolve defects, and support successful product and platform rollouts
Partnered with business, technology, and operations teams to deliver enterprise-wide system enhancements and product initiatives
Drove product consolidation and modernization efforts to streamline operations and improve scalability across the organization
Mentored team members and supported Agile-based practices to improve collaboration and delivery efficiency

Skills

Core Banking Systems: Fiserv DNA, FIS Miser, Total Plus, RMS, Zeus, Bankway
Core Banking Implementations
M&A Conversions and System Integration
Deposit Operations and Product Configuration
Data Mapping, Migration, and Validation

UAT, QA Testing, and Defect Resolution
Operational Readiness and Client Delivery
Cross-Functional Team Leadership
Regulatory and Business Requirements Alignment
Jira, ServiceNow, Azure