Ann Mcknight
Davenport,FL
Summary
Seasoned Manager with broad experience in both team leadership and project delivery. Possess strong strategic planning abilities, coupled with the capability to coordinate operational initiatives for maximum efficiency. Proven track record of driving process improvements, enhancing productivity, and implementing innovative solutions. Skilled in building strong relationships across all levels of an organization to achieve business goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
FINANCIAL COUSELOR MANAGER
ADVANCED RECOVERY SYSTEMS - US
Fort Lauderdale, FL
05.2015 - Current
- Provided leadership to the Financial Counseling team overseeing substance abuse facilities in the US
THE OUTSOURCE GROUP
Casselberry, FL
01.2011 - 05.2015
THE CENTER FOR DRUG FREE LIVING.
Orlando, FL
03.2007 - 12.2010
CURASCRIPT SPECIALITY PHARMACY
Lake Mary, FL
12.2005 - 02.2007
SOUTH FL ENT ASSOCIATES
Aventura/Pembroke Pines, FL
12.1999 - 01.2005
Education
Bachelor of Science Degree in Healthcare Administration Management/Project Management -
Ashford University - Online
Technical Degree MA/Billing and Coding -
Central Florida Institute
Vocational certification in Nursing Assistant -
Beacon Career Institute
Skills
- Department Manager
- Disability Specialist
- Team Building
- Implementation
- Medicaid Specialist
- Case Management
- Issue Resolution
- Medical Terminology
- Financial Counseling
- Insurance Verification
- Client Relations
- Reimbursement
- Office Management
- Performance Management
- Expense Tracking
- Business Administration
- Strategic Planning
- Contract Management
- Workforce Management
- Staff Development
- Operations Management
- Financial Management
- Policy Implementation
- Business Development
- Cross-functional team management
- Team Leadership
- Staff Training and Development
- Schedule Preparation
- Cross-Functional Teamwork
- Brand Management
- Key Performance Indicators
- Customer Relationship Management (CRM)
- Complex Problem-Solving
- Verbal and written communication
- Budget Control
- Innovation management
Certification
- First Aid & CPR
- HIV/AIDS Awareness
- Substance Abuse
- Domestic Violence
- OSHA/Blood Borne Pathogens
- HIPAA
- AED
- Certified Application Counselor
- First Aid/CPR
Timeline
FINANCIAL COUSELOR MANAGER
ADVANCED RECOVERY SYSTEMS - US
05.2015 - Current
THE OUTSOURCE GROUP
01.2011 - 05.2015
THE CENTER FOR DRUG FREE LIVING.
03.2007 - 12.2010
CURASCRIPT SPECIALITY PHARMACY
12.2005 - 02.2007
SOUTH FL ENT ASSOCIATES
12.1999 - 01.2005
Bachelor of Science Degree in Healthcare Administration Management/Project Management -
Ashford University - Online
Technical Degree MA/Billing and Coding -
Central Florida Institute
Vocational certification in Nursing Assistant -
Beacon Career Institute