Professional in crisis intervention with significant experience in providing immediate support and guidance during high-stress situations. Skilled in de-escalation techniques, active listening, and conflict resolution. Strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable, with proven ability to respond effectively to changing needs and environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Family Crisis Interventionist
Youth Villages
10.2024 - Current
Collaborated with multidisciplinary teams to develop comprehensive treatment plans for individuals experiencing crises.
Developed individualized coping strategies for clients post-crisis, promoting long-term stability after immediate needs were addressed.
Built relationships with external organizations, facilitating timely referrals for specialized care when necessary.
Provided guidance to families of individuals in crisis, helping them understand the situation and available support options.
Improved crisis response times by implementing efficient intervention strategies and techniques.
Upheld strict confidentiality standards while handling sensitive client information during crisis intervention processes.
Contributed to a safer community environment by working closely with local law enforcement agencies on crisis cases.
Established rapport with clients, allowing for effective communication during high-stress situations.
Prevented escalation of incidents through proactive de-escalation techniques and conflict resolution skills.
Enhanced client safety through thorough risk assessments and customized safety planning.
Reduced the frequency of crisis situations by providing ongoing support and resources to clients in need.
Phlebotomist/EMT-IV/Phlebototomist/EMT-IV/CNA
Gale HealthCare Solutions
01.2022 - Current
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Health Care Specialist
Kare Health
01.2020 - Current
Ensured compliance with regulatory standards and guidelines by maintaining up-to-date knowledge of industry policies and mandates.
Provided both emergency and standard medical care to [Branch] personnel by conducting verbal and physical exams and administering appropriate treatment.
Managed and updated health records of [Number] personnel.
Collaborated with interdisciplinary teams to provide comprehensive patient care, improving overall health outcomes.
Ordered and executed diagnostic tests and analyzed diagnostic images to further investigate patient conditions in neurosurgical practice setting.
Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Cardiac Monitor Specialist
Covenant Medical Center
10.2023 - 10.2024
Company Closed
Participated in quality improvement initiatives aimed at enhancing patient safety and satisfaction within the facility.
Utilized advanced software applications for efficient data management and analysis, contributing to improved overall workflow efficiency.
Maintained strict compliance with all relevant regulatory guidelines and industry standards to uphold the integrity of patient monitoring processes.
Improved efficiency in the department by streamlining documentation processes for accurate record keeping.iu
Education
J.D. - Law and Mediation
University of Tennessee
Knoxville, TN
05-1995
Bachelor of Arts - Philosophy, Psychology
University of Tennessee
Knoxville, TN
05-1994
Skills
Elderly care
Risk Assessment
Boundary Management
Documentation Quality Assurance
Crisis Management Techniques
Substance abuse awareness
Family support
Behavioral Intervention
Certification
EMT Certification
Phlebotomy Certification
Graduated for Practical Nursing Program
CNA/Medication Certified
Certified Cardiac Monitor
CPI Certified
CPR Certified
First Aid/AED Instructor
Advanced Certifications in SCUBA NAUI/PADI
Crisis Certifications in De-Escalation
Timeline
Family Crisis Interventionist
Youth Villages
10.2024 - Current
Cardiac Monitor Specialist
Covenant Medical Center
10.2023 - 10.2024
Phlebotomist/EMT-IV/Phlebototomist/EMT-IV/CNA
Gale HealthCare Solutions
01.2022 - Current
Health Care Specialist
Kare Health
01.2020 - Current
J.D. - Law and Mediation
University of Tennessee
Bachelor of Arts - Philosophy, Psychology
University of Tennessee
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