Ann Trapani
Albany,NY
Summary
Dedicated and adaptable animal behavior professional with 12 years experience in canine social behavior and client education. Proven track record in managing dog play groups, implementing behavioral modification techniques, and training staff on operational procedures.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Diane Blackman
Albany, NY
08.2025 - Current
- Assisted in training new staff on company policies and procedures.
- Safely managed dog interactions, recognizing body language, and managed play groups.
- Conducted assessments on new dogs to determine temperament in daycare setting.
- Maintained detailed records of each dog''s progress throughout the duration of training programs, enabling data-driven adjustments when needed.
- Mentored junior trainers in effective communication strategies with clients and dogs.
- Evaluated animals to determine temperaments, abilities and aptitude for training.
- Consulted with owners to discuss behavioral concerns and determine final goals.
Pack Leader
A TIme Four Paws
Clifton Park, NY
07.2023 - 08.2024
- Worked with reactive dogs on socialization.
- Monitored behavior and health of dogs, addressing issues proactively to maintain well-being.
- Maintained clean and safe environment for dogs during playtime activities.
- Evaluated canine behavior and provided tailored solutions for behavioral issues.
Manager
What's Up Dog
Brooklyn, NY
02.2022 - 01.2023
- Supervised a team of 6 to ensure the proper care, feeding, and sanitation of all animals in the facility.
- Promoted a positive work environment with clear communication and teamwork.
- Handled emergency situations calmly under pressure while prioritizing the safety of the dogs in our care.
- Enforced facility rules consistently for the safety of all dogs, staff, and visitors onsite.
- Conducted thorough assessments of new dogs entering daycare to ensure compatibility with existing groups.
- Managed daily operations efficiently, including scheduling, employee management, and recordkeeping.
Skills
- Customer service
- Team leadership
- Creative problem solving
- Behavior modification
- Store management
- Fear and anxiety management
Certification
Pet Psychology
Timeline
Assistant Manager
Diane Blackman
08.2025 - Current
Pack Leader
A TIme Four Paws
07.2023 - 08.2024
Manager
What's Up Dog
02.2022 - 01.2023