Ann Vilme
Atlanta,GA
Summary
My name is Ann Vilme. I am a dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the company brand. I am reliable and willing to take on added responsibilities to meet the team goal.
Overview
10
10
years of professional experience
Work History
Owner and Managing Director
Think Mink Salon
2230 Church Avenue
01.2018 - 07.2024
- Managed budgets, accounts, and Inventory.
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess faster needs and problem resolutions.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reduced financial errors by reviewing and verifying invoices and expense reports.
- Developed business strategies that boosted revenue and attracted new markets
- Managed salon maintenance and addressed any damage issues promptly
Retail Store Associate
Victoria's Secret PINK
Brooklyn, NY
10.2019 - 08.2021
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered questions about store policies and addressed customer concerns.
- Worked with loss prevention in monitoring shopper behavior.
- Maintained tidy and organized store to comply with cleanliness standards.
Security Guard
Allied Universal Security
New York
06.2014 - 10.2017
- Answered alarms, investigated disturbances.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Monitored CCTV cameras and alarm systems for security breaches.
- Offer assistance to employees, visitors, and clients, answering questions and providing information as needed
Education
No Degree - Business Administration And Management
The City University of New York, College of Staten Island
Staten Island, NY06.2026
High School Diploma -
William E. Grady High School
06.2013
Skills
- Proficient in Microsoft Word
- Bilingual in english, Haitian creole
- Team Oversight
- Sales management
- Problem-solving
- Time Management
- Customer Service
- Leadership and Management
- Adaptability and Flexibility
- Teamwork and Collaboration
- Research and Analytical skills
References
References available on request
Languages
French
Full Professional
Timeline
Retail Store Associate
Victoria's Secret PINK
10.2019 - 08.2021
Owner and Managing Director
Think Mink Salon
01.2018 - 07.2024
Security Guard
Allied Universal Security
06.2014 - 10.2017
No Degree - Business Administration And Management
The City University of New York, College of Staten Island
High School Diploma -
William E. Grady High School