Ann Vilme
Atlanta,GA
Summary
My name is Ann Vilme. I am a dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the company brand. I am reliable and willing to take on added responsibilities to meet the team goal.
Overview
10
10
years of professional experience
Work History
Owner and Managing Director
Think Mink Salon
01.2018 - 07.2024
- Managed budgets, accounts, and Inventory.
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess faster needs and problem resolutions.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reduced financial errors by reviewing and verifying invoices and expense reports.
- Developed business strategies that boosted revenue and attracted new markets
- Managed salon maintenance and addressed any damage issues promptly
Retail Store Associate
Victoria's Secret PINK
10.2019 - 08.2021
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered questions about store policies and addressed customer concerns.
- Worked with loss prevention in monitoring shopper behavior.
- Maintained tidy and organized store to comply with cleanliness standards.
Security Guard
Allied Universal Security
06.2014 - 10.2017
- Answered alarms, investigated disturbances.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Monitored CCTV cameras and alarm systems for security breaches.
- Offer assistance to employees, visitors, and clients, answering questions and providing information as needed
Education
No Degree - Business Administration And Management
The City University of New York, College of Staten Island
Staten Island, NY06.2026
High School Diploma -
William E. Grady High School
06.2013
Skills
- Proficient in Microsoft Word
- Bilingual in english, Haitian creole
- Team Oversight
- Sales management
- Problem-solving
- Time Management
- Customer Service
- Leadership and Management
- Adaptability and Flexibility
- Teamwork and Collaboration
- Research and Analytical skills
References
References available on request
Languages
French
Full Professional
Timeline
Retail Store Associate
Victoria's Secret PINK
10.2019 - 08.2021
Owner and Managing Director
Think Mink Salon
01.2018 - 07.2024
Security Guard
Allied Universal Security
06.2014 - 10.2017
No Degree - Business Administration And Management
The City University of New York, College of Staten Island
High School Diploma -
William E. Grady High School