Summary
Overview
Work History
Education
Skills
Timeline
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Anna Andino

Rochester,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

11
11
years of professional experience

Work History

Consumer Relations Specialist

Angels in your home
Rochester, NY
08.2023 - Current
  • Developed and implemented onboarding plans for new employees, including orientation programs and training schedules.
  • Conducted employee intake interviews to assess skills, abilities, and job requirements.
  • Scheduled and conducted onboarding meetings with new hires to ensure a smooth transition into their role.
  • Reviewed patent applications for compliance with legal requirements and technical specifications.
  • Communicated effectively with clients via phone, email, or in person meetings.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Resolved customer complaints promptly and efficiently.
  • Conducted regular follow-up calls with customers after resolving their issues.

Production

General Motors, GM
Rochester, NY
06.2013 - 06.2022
  • Troubleshot technical issues that arose during assembly process.
  • Identified defective parts or components and removed them from production line.
  • Assisted in setting up production lines for manufacturing processes.
  • Reported any issues to supervisor immediately for resolution.
  • Cleaned up work area at end of shift to maintain safe working environment.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.

Education

High School Diploma -

Gates Chili High School
Rochester, NY
06-2005

Skills

  • Schedule Management
  • Customer Relations
  • Professionalism
  • Relationship Building
  • Problem-Solving
  • Task Prioritization
  • Organizational Skills
  • Self Motivation
  • Team member motivation

Timeline

Consumer Relations Specialist

Angels in your home
08.2023 - Current

Production

General Motors, GM
06.2013 - 06.2022

High School Diploma -

Gates Chili High School

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Anna Andino