Anna Balderas
Wylie
Summary
Proactive, hardworking and committed administrative assistant offering over 10 years of skills in customer service. Bringing exceptional multitasking abilities and a self-motivated personality. Comfortable working alone or with teams to accomplish on-time and accurate tasks.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Receptionist/Administrative Assistant
Bold Roofing Company
10.2014 - Current
- Answered company calls in a professional and timely manner
- Maintained company payroll records based off service commissions
- Excels in office organization
- Efficiently communicated between insurance companies and clients to resolve claims
- Reviewed and completed daily documents for business purposes
- Provided exceptional guest service
- Provided consistent communication in work environment
- Ensured client information accuracy
- Scheduled future client appointments to insure superior client care and maximum productivity.
Lead Cake Decorator
Kroger
08.2012 - 12.2012
- Ensured bakery met company and state health food regulations
- Assisted bakery manager in daily organizational tasks
- Provided open "exceptional" service to customers in fast pace business environment
- Counted inventory, assisted in food waste management
- Received and recorded inventory from vendors
- Collaborated with bakery manager regularly to accommodate guests and company goals.
Bakery Assistant
Kroger
01.2012 - 08.2012
- Promoted to lead cake decorated
- Promptly responded to customer inquiries
- Assisted bakery manager in daily organizational tasks
- Ensured bakery met company and state health food regulations
- Assisted in food preparation directed by bakery manager
- Provided consistent communication in work environment.
Education
High school diploma -
Mesquite High School
Mesquite, TXSkills
- Document Retrieval
- Records Management Systems
- Account Balancing
- Data Entry Documentation
- Mail Management
- Excel Spreadsheets
- Customer Service
- Phone Call Answering
- Typing Proficiency
- Filing
Certification
Certified Notary Public
November 2020 to November 2021
Additional Information
- Willing to relocate: Anywhere
Timeline
Receptionist/Administrative Assistant
Bold Roofing Company
10.2014 - Current
Lead Cake Decorator
Kroger
08.2012 - 12.2012
Bakery Assistant
Kroger
01.2012 - 08.2012
High school diploma -
Mesquite High School
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