Anna Bell
Omaha,NE
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Pursues opportunities to learn new skills and contribute to group success. Proven track record in exceeding sales goals and growing business. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Sales Representative
Nebraska Furniture Mart
06.2022 - 12.2023
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products and services.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Answered customers' questions regarding products, prices, and availability.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company by managing multiple customer transactions per day.
Patient Companion
CHI Health Midlands
12.2020 - 07.2022
- Maintained clean, safe, and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Supervised daily activities and provided assistance to staff.
Host and Delivery
Spaghetti Works
07.2019 - 05.2021
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Greeted customers and answered inquiries regarding menu items and specials.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Maintained clean, orderly work environment free of hazards.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Education
High School Diploma -
Papillion La Vista South High School
Papillion, NE05.2022
Skills
- Client Service
- Account Servicing
- Revenue Generation
- Network Development
- Sales Closing
- Relationship Building
- Interpersonal Communication Skills
- Strategic Planning
- Adaptability
- Active listening
- Self-motivation
- Exceeding Customer Expectations
Timeline
Sales Representative
Nebraska Furniture Mart
06.2022 - 12.2023
Patient Companion
CHI Health Midlands
12.2020 - 07.2022
Host and Delivery
Spaghetti Works
07.2019 - 05.2021
High School Diploma -
Papillion La Vista South High School