Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Eager to contribute to team success and further develop professional skills. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
18
18
years of professional experience
Work History
Bartender/Kitchen Cook
ChooChoo, Bridges, The Village Pump, Halfway House
05.2013 - Current
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Contributed to increased revenue by cross-training in various culinary stations, expanding overall skill set within the kitchen team.
Billing Analyst
United Health Care
09.2007 - 04.2013
Maintained strict confidentiality with all personal data as per company guidelines.
Conducted monthly pre-billing review and data quality analysis to verify complete accuracy of invoices delivered to customers and providers.
Functioned as key point of contact for billing data integrity matters for clients, vendors and various internal departments.
Education
High School Diploma -
Northwestern
Maple WI
05-1996
Skills
Time management
Customer relationship management
Team collaboration
Workplace organization
Engaging personality
Suggestive selling
Customer service expertise
Interests
Music
Road Trips
Backpacking and Hiking
Cooking
Gardening
Timeline
Bartender/Kitchen Cook
ChooChoo, Bridges, The Village Pump, Halfway House
05.2013 - Current
Billing Analyst
United Health Care
09.2007 - 04.2013
High School Diploma -
Northwestern
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