Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna Blakely

Lead Operations Manager
Wayne

Summary

Dynamic operations leader with extensive experience at Nothing Bundt Cakes, excelling in team development and performance management. Proven track record in recruitment and onboarding, enhancing guest experiences, and optimizing P&L management. Adept at fostering a collaborative work environment while driving operational efficiency and achieving organizational goals.

Energetic and adaptable individual with strong ability to lead teams and optimize processes. Possesses solid understanding of operational workflows and capability to implement effective solutions for efficiency and productivity. Committed to driving impactful results and fostering positive work environment.

Overview

5
5
years of professional experience

Work History

Lead Operations Manager

Nothing Bundt Cakes
01.2023 - Current

Directs day-to-day operation including all aspects of production, guest experience, work environment, P&L management and inventory control. Recruits and selects talent and ensures performance expectations are clearly communicated and proper training is provided. Provides continuous coaching and follow up to develop team and manage performance; delivers constructive feedback, conducts quarterly reviews, and addresses any performance issues in a timely, effective manner.

Assistant Manager

Nothing Bundt Cakes
01.2022 - 01.2023

Partners with Bakery Manager in leading all aspects of the guest experience, production, work environment, P&L management and inventory control. Supports Bakery Manager in recruiting, selecting and training team members, directing daily work responsibilities and providing performance feedback and coaching.

Guest Service Representative

Nothing Bundt Cakes
01.2020 - 01.2022

The first point of brand contact in the bakery. Created a warm welcoming environment for our guests. Processed guest orders efficiently and accurately.

Education

Bachelor of Arts - Psychology

Centenary University
Hackettstown, United States
05.2001 -

High School Diploma -

Pequannock Township High School
Pequannock NJ
05.2001 -

Skills

Management

Leadership

Recruitment

Interviewing

Scheduling

Organization

Operations

Onboarding

Timeline

Lead Operations Manager

Nothing Bundt Cakes
01.2023 - Current

Assistant Manager

Nothing Bundt Cakes
01.2022 - 01.2023

Guest Service Representative

Nothing Bundt Cakes
01.2020 - 01.2022

Bachelor of Arts - Psychology

Centenary University
05.2001 -

High School Diploma -

Pequannock Township High School
05.2001 -
Anna BlakelyLead Operations Manager
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