Dynamic operations leader with extensive experience at Nothing Bundt Cakes, excelling in team development and performance management. Proven track record in recruitment and onboarding, enhancing guest experiences, and optimizing P&L management. Adept at fostering a collaborative work environment while driving operational efficiency and achieving organizational goals.
Energetic and adaptable individual with strong ability to lead teams and optimize processes. Possesses solid understanding of operational workflows and capability to implement effective solutions for efficiency and productivity. Committed to driving impactful results and fostering positive work environment.
Directs day-to-day operation including all aspects of production, guest experience, work environment, P&L management and inventory control. Recruits and selects talent and ensures performance expectations are clearly communicated and proper training is provided. Provides continuous coaching and follow up to develop team and manage performance; delivers constructive feedback, conducts quarterly reviews, and addresses any performance issues in a timely, effective manner.
Partners with Bakery Manager in leading all aspects of the guest experience, production, work environment, P&L management and inventory control. Supports Bakery Manager in recruiting, selecting and training team members, directing daily work responsibilities and providing performance feedback and coaching.
The first point of brand contact in the bakery. Created a warm welcoming environment for our guests. Processed guest orders efficiently and accurately.
Management
Leadership
Recruitment
Interviewing
Scheduling
Organization
Operations
Onboarding