Anna Boots
Bootsanna44@gmail.com,MN
Summary
Dynamic and results-driven professional with a strong background in customer service and team leadership at Nothing Bundt Cakes. Proven ability to enhance customer experiences and drive sales through effective problem-solving and visual merchandising strategies. Skilled in money handling and training, fostering a knowledgeable and cohesive team environment.
Overview
2026
2026
years of professional experience
Work History
Assistant Manager
Nothing Bundt Cakes
Eagan
01.2023 - Current
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
- Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
Key Holder Supervisor
Lululemon Athletica
Edina, MN
04.2022 - Current
- Received and counted money.
- Managed daily store operations, including opening and closing procedures, cash handling, and staff scheduling.
- Addressed customer concerns promptly and professionally, leading to improved customer experiences and stronger relationships.
- Enhanced store sales by implementing effective visual merchandising strategies and product placement.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Sports Coach
Lifetime Athletic Club
Eagan, MN
2021 - 2024
- Increased player skill levels with the implementation of targeted drills and practice sessions.
- Promoted sportsmanship, teamwork, and positive attitudes among athletes both on and off the field.
- Implemented injury prevention protocols and provided immediate care for minor injuries during practices and games.
- Adapted coaching style based on individual learning preferences of athletes for more effective instruction leading better understanding key concepts techniques required optimal performance.
Education
GED - Sports And Exercise Science
UNC Chapel Hill
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
Timeline
Assistant Manager
Nothing Bundt Cakes
01.2023 - Current
Key Holder Supervisor
Lululemon Athletica
04.2022 - Current
Sports Coach
Lifetime Athletic Club
2021 - 2024
GED - Sports And Exercise Science
UNC Chapel Hill