Anna Bradford
Tampa,FL
Summary
Experienced professional with expertise in service, administration, and travel coordination. Initiated in hospitality, honing customer service and multitasking skills. Transitioned to administration, cultivating organizational and problem-solving capabilities. Currently excelling as a Receptionist, proficient in managing logistics and resources for optimal operations. Known for dedication, consistently surpassing team and client expectations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist
Atrium gardens
Tampa, FL
10.2023 - Current
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Verified visitors' identification cards before allowing access to the building.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Monitored security cameras in the lobby area to ensure safety of employees and guests.
- Assisted with special projects assigned by management when required.
Travel & Resource Coordinator/Administration Assistant
VTG
Tampa, FL
08.2021 - 10.2023
- Executed record filing system to improve document organization and management
- Generating reports and typed letters in Word and prepare PowerPoint presentations
- Conduct onboarding to help new hires adjust to administrative and performance aspects of jobs
- Making calls and emails Assigning expenses to be paid per job code Processing expenses reports Process reports and receipts
- Analyzed and reconciled discrepancies in cash balances.
- Scheduled meetings, appointments and travel arrangements for staff members.
- Maintained accurate records of all company-related expenses, including airfare, hotel stays, meals, and car rentals.
- Processed employee reimbursement requests in accordance with established guidelines.
- Performed analysis of travel and expense reports to identify discrepancies and errors.
Server
Chili’s Grill & Bar
01.2018 - 01.2021
- Greet customers and maintain a friendly demeanor throughout their experience
- Accurately take food and beverage orders, correctly using the ordering system
- Take special note of food allergies or preferences and be able to communicate that clearly to kitchen staff
- Understand and communicate what’s on the menu, answering questions customers might have, and making recommendations on menu selections to customers if necessary
- Accurately deliver food to customers, making sure that what comes out of the kitchen is correct and appealing before taking it to the table.
- Collect payment from customers accurately and honestly
- Help with basic food prep as needed, and/or perform light cleaning in the dining, serving stations, or kitchen areas
- Keep serving stations stocked with ice, soda, etc., as well as keeping their section clean and prepared for new guests.
Education
ASSOCIATES - Criminal Justice
Germanna Community College
true10.2024
Riverbend high school -
01.2020
Skills
- Administrative Support
- Office Management
- Travel Coordination
- Scheduling
- Security Awareness
- Workflow Optimization
- Information Security
- Order Management
- Guest Engagement
- Business administration
Accomplishments
- Dean’s list for 2020-2022
Certification
- Secret Clearance
- OSHA Maritime 10- Hour Shipyard Employment
- VSRA Safety Orientation
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Nothing is a waste of time if you use the experience wisely.
Auguste Rodin
Timeline
Receptionist
Atrium gardens
10.2023 - Current
Travel & Resource Coordinator/Administration Assistant
VTG
08.2021 - 10.2023
Server
Chili’s Grill & Bar
01.2018 - 01.2021
ASSOCIATES - Criminal Justice
Germanna Community College