Years of professional customer experience
ANNA BRAITLING
Louisville,KY
Summary
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations. Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems. Resourceful Medical Secretary maintains smooth office operations and patient flows. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Organized individual brings background in medical office settings handling patient needs.
Overview
15
15
Work History
MEDICAL RECEPTIONIST
Associates in Dermatology
Louisville, KY
05.2022 - Current
- Called patients to confirm scheduled appointments and obtain additional details.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Education
Some College (No Degree) - MEDICAL CODING
Sullivan University
Louisville, KYSkills
- Billing support
- Mail Management
- HIPAA Compliance
- Referral Verification
Affiliations
- PASSIONATE READER FROM SELF-HELP BOOKS TO HOLLYWOOD INFORMATIVE MAGAZINES
- EXPERIENCED TELEVISION WATCHER WITH MULTI-LAYERED TIERS OF FLAVORS OF SHOWS
- FAITHFUL COLLEGE SPORTS LOVER
- POSSESS AN INCREDIBLE SENSE OF HUMOR THAT WITH EVERY PATIENT I ALWAYS HAVING THEM LAUGHING
Accomplishments
- WILL BE A CERTIFIED MEDICAL ASSISTANT IN SUMMER OF 2024
PETS
- I LOVE ALL SMALL CREATURES, FURRY, FEATHERY, AND LARGE BREEDS THAT LIVE IN A ZOO
Timeline
MEDICAL RECEPTIONIST
Associates in Dermatology
05.2022 - Current
Some College (No Degree) - MEDICAL CODING
Sullivan University