Anna Brusacoram
Humble,TX
Summary
Dynamic bartender/manager with a proven track record at multiple restaurants and bars across the area, excelling in customer service and team training. Recognized for enhancing operational efficiency and developing loyal clientele through strong multitasking and problem-solving skills. Committed to maintaining high-quality standards while fostering a positive work environment.
Overview
2
2
years of professional experience
Work History
Bartender
Good Charlie’s Oyster Bar
Conroe, TX
11.2025 - Current
- Craft and serve a diverse range of cocktails and beverages, ensuring high-quality standards.
- Maintain cleanliness and organization of bar area to enhance customer experience.
- Assist in inventory management by tracking stock levels and ordering supplies as needed.
- Developed strong knowledge of menu items, offering recommendations to patrons for improved service.
Assistant Manager
La Madeleine
Houston, TX
11.2024 - Current
- Assist in coordinating daily operations to ensure smooth workflow and productivity.
- Support management in implementing new procedures for enhanced team efficiency.
- Engage with team members to address operational challenges and propose solutions.
- Maintain accurate records of inventory and employee schedules for optimal resource allocation.
- Provide administrative support, including scheduling meetings and preparing reports for management review.
- Contribute to creating a positive workplace environment through effective team collaboration efforts.
- Supervise day-to-day operations to meet performance, quality and service expectations.
- Monitor cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversee daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Complete regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Bartender
The Icehouse Conroe
Conroe
05.2024 - 11.2024
- Collaborated with kitchen staff to ensure timely delivery of food and beverage orders.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction levels.
- Implemented efficient workflow processes that reduced wait times during peak hours.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Education
High School Diploma -
Kingwood Park Highschool
Kingwood, TXSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Complex Problem-solving
- Team training and development
- Inventory
Timeline
Bartender
Good Charlie’s Oyster Bar
11.2025 - Current
Assistant Manager
La Madeleine
11.2024 - Current
Bartender
The Icehouse Conroe
05.2024 - 11.2024
High School Diploma -
Kingwood Park Highschool