Anna Campbell
Fair Haven,MI
Summary
Dynamic and adaptable professional recognized for exceptional customer service and problem-solving abilities. Proven track record in delivering outstanding communication and support, effectively managing time, and fostering a positive work environment. Eager to leverage these skills and experiences to contribute meaningfully in a challenging role, driving success and enhancing team performance. Committed to continuous improvement and achieving excellence.
Overview
8
8
years of professional experience
Work History
Accounts Payable Coordinator
Monarch Management
Traverse City, MI
05.2025 - 04.2026
- Maintained oversight of the company email. Responding to inquiries and processing incoming invoices in a timely manner.
- Prepared and processed bi-weekly check runs by printing and mailing payments in accordance with strict deadlines.
- Maintained accurate financial records and ensured compliance with company policies.
- Collaborated with internal departments to ensure proper documentation and expense tracking.
- Managed vendor relationships by resolving payment discrepancies and fostering open communication.
Customer Service Representative
America's Preferred Home Warranty
Jackson, Michigan
10.2024 - 05.2025
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Utilized problem-solving techniques to identify solutions for complex customer inquiries.
- Developed and maintained working knowledge of internal policies, procedures, and services to appropriately address customer issues.
Account Specialist
American 1 Credit Union
Jackson, Michigan
11.2023 - 07.2024
- Cultivated positive customer relationships through effective communication and personalized service.
- Executed precise transactions and meticulous data entry in everyday banking operations.
- Delivered expert sales support to customers, demonstrating comprehensive product knowledge and offering assistance as needed.
Assistant Assessor
Clay Township Offices
Clay, Michigan
05.2021 - 09.2021
- Maintained accurate and efficient data entry and updates in database systems.
- Organized and managed physical and digital files, ensuring accessibility and efficient retrieval.
- Provided comprehensive administrative support to enhance office operations.
Production Leader
Scoreboard N More
Algonac, Michigan
12.2017 - 08.2021
- Facilitated the preparation of production material for the assembly team.
- Spearheaded process improvement initiatives and implemented organizational systems to optimize efficiency and productivity.
- Effectively prioritized workload to maintain production schedules and ensure timely delivery of products.
Education
Bachelor of Arts (B.A.) - Psychology
University of Michigan
Ann Arbor, MI, US06-2023
Skills
- Customer service
- Problem-solving
- Time management
- Organizational skills
- Computer skills
- Microsoft office
- Flexible and adaptable
- Teamwork and collaboration
- Friendly, positive attitude
Timeline
Accounts Payable Coordinator
Monarch Management
05.2025 - 04.2026
Customer Service Representative
America's Preferred Home Warranty
10.2024 - 05.2025
Account Specialist
American 1 Credit Union
11.2023 - 07.2024
Assistant Assessor
Clay Township Offices
05.2021 - 09.2021
Production Leader
Scoreboard N More
12.2017 - 08.2021
Bachelor of Arts (B.A.) - Psychology
University of Michigan