Anna Castleman
Lisbon Falls,ME
Overview
2026
2026
years of professional experience
Work History
Store Scan Specialist Assistant
Whole Foods Market
Portland, ME
Home Health Professional
Self-employeed
Portland, ME
10.2024 - 01.2026
- Provided personalized care and support to clients in home settings, ensuring comfort and safety.
- Coordinated with families to maximize clients' quality of life through daily activities, promoting independence and engagement with the outdoors.
- Prepared meals, administered medications and closely monitored and supported clients' wellbeing.
Assistant Retail Store Manager
Lindt & Sprüngli USA Inc., Lindt Chocolate Shop
Freeport, ME
10.2023 - 07.2024
- Supervised daily store operations, ensuring optimal customer service and product availability.
- Implemented visual merchandising strategies to enhance product presentation and drive customer engagement.
- Trained and mentored staff on sales techniques and inventory management practices.
Store Support/Customer Service Team Trainer
Whole Foods Market
Portland, ME
06.2022 - 10.2023
- Trained new team members on physical logistics for customer service tasks and administered ongoing requisite online compliance trainings for all store support team members.
- Developed training materials to enhance team knowledge of product offerings and customer service standards.
- Facilitated onboarding sessions, ensuring new hires quickly adapted to store operations and culture.
- Mentored staff on best practices for customer service, resulting in improved team dynamics.
Store Support/Customer Service Cashier
Whole Foods Market
Portland, ME
04.2019 - 06.2022
- Processed customer transactions efficiently to ensure accurate cash handling and register operations.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained a clean and organized checkout area to enhance shopping experience.
- Assisted in training new cashiers on operational procedures and customer interaction techniques.
Farm Store & Business Office, Operations and Management
The Morris Farm Trust 501(c)(3)
Wiscasset, ME
09.2016 - 04.2017
- Collaborated with AmeriCorps VISTA volunteers in service to MidCoast Maine communities as an educational resource for sustainable agriculture and stewardship through tailored programs, speakers, and fundraising events. Details on responsibilities and tasks supplied upon request.
Seasonal Sales Associate Cashier
L.L. Beans Flagship Store
Freeport, ME
01.2014 - 01.2016
- Customer service; cashiering; special orders processing; discounting/price adjustments; daily credit card application quotas met.
Musician – Vocalist
Maine & Connecticut
01.2013 - 01.2016
- Performing, songwriting, studio recording, touring with Washboard Slim & the BlueLights and Narrow Gauge String Band, New Haven County, CT and Midcoast Maine respectively.
Clinical Cashier
Yale School of Medicine, Yale Medical Group (YMG), Finance Dept.
New Haven, CT
01.2013 - 06.2013
- For multiple YMG Clinics around state of Connecticut.
Administrative Clinical Manager and Receptionist, Clinic key holder
Yale School of Medicine, Child Study Center at Madison
CT
04.2009 - 12.2012
- Served in an administrative capacity to help open new satellite Yale Child Study Center in collaboration with Yale faculty, academic and clinical staff. Responsibilities included: Front Desk clinical management of children's mental health clinic and liaison for patients, doctors, clinicians, fellows, administrators, state agencies & schools; HIPAA compliance; clinical emergency triage; patient intakes; written correspondence with patients ’families; clinical transcription; patient chart generation and maintenance; management of clinical calendar and database; processing in-person patient, and insurance, payments; preparing daily deposit transmittals; scheduling/meeting vendors; ordering/stocking office supplies.
Education
MFA - undefined
New York University, Tisch School of the Arts
New York, NYBFA - undefined
Maryland Institute College of Art
Baltimore, MDArts Experience
Actor, Author, Director, Producer, Teaching Artist: New York, NY; Seattle, WA; Vermont; New Haven County, CT
Section name
Anna Castleman - Résumé7-2026 p.2
Timeline
Home Health Professional
Self-employeed
10.2024 - 01.2026
Assistant Retail Store Manager
Lindt & Sprüngli USA Inc., Lindt Chocolate Shop
10.2023 - 07.2024
Store Support/Customer Service Team Trainer
Whole Foods Market
06.2022 - 10.2023
Store Support/Customer Service Cashier
Whole Foods Market
04.2019 - 06.2022
Farm Store & Business Office, Operations and Management
The Morris Farm Trust 501(c)(3)
09.2016 - 04.2017
Seasonal Sales Associate Cashier
L.L. Beans Flagship Store
01.2014 - 01.2016
Musician – Vocalist
01.2013 - 01.2016
Clinical Cashier
Yale School of Medicine, Yale Medical Group (YMG), Finance Dept.
01.2013 - 06.2013
Administrative Clinical Manager and Receptionist, Clinic key holder
Yale School of Medicine, Child Study Center at Madison
04.2009 - 12.2012
BFA - undefined
Maryland Institute College of Art
MFA - undefined
New York University, Tisch School of the Arts
Store Scan Specialist Assistant
Whole Foods Market