Anna Chor
Washington,MI
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
Work History
Sales Floor Associate
Dollar Tree Stores
09.2023 - 12.2023
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
- Managed customer returns and exchanges, adhering to store policies while keeping customer satisfaction.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
- Streamlined checkout processes for greater efficiency by quickly scanning items, bagging purchases securely, applying discounts, and processing transactions accurately.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Retail Sales Associate
T.J. Maxx Retail Store
08.2021 - 04.2023
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Maintained clean sales floor and straightened and faced merchandise.
- Answered customer questions about products and services, helped locate merchandise, and xxxxxxx
- Accurately balanced and organized cash register by handling cash, counting change, and storing coupons.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma -
Eton Academy
Birhamingham, Michigan06.2020
Skills
- Cash Handling
- Customer Service
- Customer Assistance
- Store Organization
- Flexible Hours
- Sales Floor Organization
- Dressing Room Assistance
Timeline
Sales Floor Associate
Dollar Tree Stores
09.2023 - 12.2023
Retail Sales Associate
T.J. Maxx Retail Store
08.2021 - 04.2023
High School Diploma -
Eton Academy