Anna Crisalli
West Sayville,NY
Summary
Personable and compassionate individual dedicated to my schooling and work. Always ready to learn something knew. As well as always looking for ways to help others. Committed to contributing to improved patient or customer experience through attentive and empathetic care.
Overview
5
5
years of professional experience
Work History
Receptionist
Keith Golka Physical Therapy
08.2022 - Current
- Greeted incoming patients professionally and provided friendly assistance.
- Answered phone and handled any patient complaints I was allowed to discuss, one's I was not I sent the call over to the office manager in a timely fashion.
- Kept reception area clean and neat to give patients positive first impression.
- improved patient care by helped patients with anything that I could to make them comfortable.
- Coordinated patient scheduling, confirming appointments, check-in, check-out, payments for billing, and updated and put together patient files.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Pet Sitter
Sonny and Patty Valone
08.2021 - Current
- Prepared food and water following instructions from pet owners.
- Stayed over night with pets.
- Gave animals proper attention
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Built trust with Pet Owner by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet's care.
Assistant Manager
Ralph's Italian Ices
08.2019 - 06.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customers' experience.
- Developed strong working relationships with staff, creating a positive work environment for all.
- created staff schedules, and took into consideration any staff complaints.
- Monitored cash intake and deposit records, increasing accuracy, and reducing mistakes.
- Served customer's their food always with a smile and friendly demeanor, and took complaints over the phone or in store.
Education
No Degree - Psychology
Stony Brook University
Stony Brook, NY05-2026
Associate of Arts - General Studies
Suffolk County Community College
Selden, NY05-2022
High School Diploma -
Sayville High School
Sayville, NY06-2020
Skills
- Organization skills
- Verbal and written communication
- Customer and patient relations and care
- Punctual and reliable
- Active listening
Timeline
Receptionist
Keith Golka Physical Therapy
08.2022 - Current
Pet Sitter
Sonny and Patty Valone
08.2021 - Current
Assistant Manager
Ralph's Italian Ices
08.2019 - 06.2023
No Degree - Psychology
Stony Brook University
Associate of Arts - General Studies
Suffolk County Community College
High School Diploma -
Sayville High School
Similar Profiles
Roberto LopezRoberto Lopez
Office Manager at Bayonne Physical Therapy Dba Golden Gate PhysicalOffice Manager at Bayonne Physical Therapy Dba Golden Gate Physical
Sthefania Cardenas GonzalezSthefania Cardenas Gonzalez
Front Desk Receptionist at Therapy Care Physical TherapyFront Desk Receptionist at Therapy Care Physical Therapy
Shannon VenturaShannon Ventura
Front Office Coordinator at Therapy Excellence Physical TherapyFront Office Coordinator at Therapy Excellence Physical Therapy