Anna Cymbaluk
Spring,TX
Summary
Welcoming professional with many years of anticipating guest needs. Improves company-guest relationships by resolving customer queries, satisfying concerns, and enhancing customer experiences. Works diligently to create welcoming atmosphere for clientele during check-in and check-out.
Overview
3
3
years of professional experience
Work History
Spa Concierge
Glo Sun Spa
The Woodlands, TX
09.2024 - Current
- Greeted guests upon arrival, provided information about spa services and amenities, and answered any questions or concerns.
- Provided exceptional customer service to ensure a pleasant experience for all clients.
- Scheduled and confirmed appointments with clients via telephone and email correspondence.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
Secretary
Balstad Farms
Winger, MN
10.2023 - 08.2024
- Maintained accurate records of employee timecards and payroll information.
- Assisted with order entry and processing of incoming orders.
- Assisted in the preparation of balance sheets and income statements for financial reporting purposes.
PCA
Accura Care
Winger, MN
05.2021 - 08.2024
- Maintained accurate records of client care services provided on a daily basis.
- Helped patients to perform range-of-motion exercises as instructed by physical therapists or other healthcare professionals.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
- Accompanied clients to doctor's appointments and outings when necessary.
Education
High School Diploma -
Win-E-Mac Secondary
Erskine, MN05-2023
Skills
- Sales proficiency
- Appointment Scheduling
- Strong interpersonal skills
- Customer service expertise
- Guest Relations
- Client Records Management
Timeline
Spa Concierge
Glo Sun Spa
09.2024 - Current
Secretary
Balstad Farms
10.2023 - 08.2024
PCA
Accura Care
05.2021 - 08.2024
High School Diploma -
Win-E-Mac Secondary
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